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Associate Director Resume Example

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ASSOCIATE DIRECTOR
Executive Profile

An experienced and talented higher education professional with 21 years of record achievement and demonstrated success in enrollment management, counseling, advising, recruitment, and program management.

Skill Highlights
  • Student Counseling Project management
  • Workshop Presentations Leadership/communication skills
  • Program Implementation Customer-oriented
  • Core Accomplishments
  • Project Management:
  • Initiated marketing campaign which resulted in increased applications in one recruitment cycle.
  • Operations Management:
  • Managed overnight campus visit program.
  • Handled budgeting and travel coordination for overnight campus visit program.
Professional Experience
Associate Director 08/2003 to 02/2015
 East Carolina University Greenville, NC
  • Recruited, hired, trained and supervised more than twenty student workers and professional Administrative full time staff in the Undergraduate Admissions Office.
  • Developed ongoing training and professional development opportunities to students and Administrative office staff.
  • Managed a comprehensive university tour program serving more than 10,000 prospective students annually for the admissions office.
  • Coordinated, reviewed and admitted students during "On Site Admissions." Created presentation schedule each month for Admissions Counselors.
  • Delegated assigned responsibilities and tasks to students and Administrative staff.
  • Provided informational presentations to high school students and community organizations.
  • Maintained positive rapport with prospective students, faculty, staff, parents and community constituents.
  • Educated students and their families on the college application process.
  • Provided programming to underrepresented groups on "getting into college." Resolved and addressed problems with students and customers daily.
  • Advised students on academic degree options based on career interests.
  • Managed and supervised tele-recruiting program for Undergraduate Admissions office at ECU.
Admissions Counselor 01/2000 to 08/2003
 Buffalo State College Buffalo, NY
  • Managed prospective student recruitment territory at high schools and college fairs throughout select New York State and Pennsylvania area.
  • Interviewed prospective traditional and non-traditional incoming students and their families.
  • Coordinated, reviewed and admitted students during "On the Spot Admissions." Presented general college and Buffalo State College admission information to large community groups.
  • Reviewed applications for admission decisions.
  • Represented Buffalo State College on Western New York Consortium Committee for traditional students.
  • Represented Buffalo State College on Western New York Adult Recruitment Committee Board.
  • Managed Open House Campus visitation program for NYC students.
  • Served as member of the Women's Support Group on Campus.
  • Served as a Mentor for incoming freshmen in the Minority Student Mentoring Program.
Admissions Recruiter 08/1994 to 01/2000
 Daemen College Amherst, NY
  • Advised and prepared student schedules during Orientation for freshmen and transfer students.
  • Planned, organized and coordinated overnight college campus program for students from New York City, Western New York and Pennsylvania.
  • Managed Special Group Visitation Program during Open House.
  • Implemented a marketing strategy that increased applications by 90% in one recruitment cycle.
  • Developed a regional marketing plan each year for the new recruitment season.
  • Managed the recruitment of prospective students at high schools and college fairs throughout the Central New York and New York City area.
  • Marketed class visitation and Saturday visitation programs to high school administrators, guidance counselors, prospective students, and their families.
  • Coordinated the Western New York Consortium Committee recruitment schedule for all Western New York colleges.
  • Recruited International students from Canada to Daemen College.
  • Coordinated department "meet and greet" with prospective students.
  • Designed brochures for program recruitment.
  • Supervised tele-recruiting program for Admissions Office.
Mortgage Operations Clerk 05/1992 to 08/1994
 Marine Midland Bank Buffalo, NY
  • Distributed mail to tax and Insurance departments within the bank.
  • Assigned account numbers for tax and insurance payments.
  • Prepared and processed airborne express shipments.
Mail Clerk 12/1990 to 05/1992
 United States Postal Service Buffalo, NY
  • Sorted mail for delivery in post office.
Education
Master of Science: Student Personnel Administration 2002 Buffalo State College Buffalo, NY Student Personnel Administration
Bachelor of Science: English 1990 SUNY Brockport Brockport, NY English
Skills
academic, Administrative, brochures, budgeting, communication skills, Counseling, delivery, Insurance, Leadership, marketing plan, marketing strategy, marketing, Mentor, Mentoring, mail, Office, Operations Management, Presentations, Program Implementation, programming, Project Management, express, rapport, Recruitment, recruiting, tax
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Resume Overview

Companies Worked For:

  • East Carolina University
  • Buffalo State College
  • Daemen College
  • Marine Midland Bank
  • United States Postal Service

School Attended

  • Buffalo State College
  • SUNY

Job Titles Held:

  • Associate Director
  • Admissions Counselor
  • Admissions Recruiter
  • Mortgage Operations Clerk
  • Mail Clerk

Degrees

  • Master of Science : Student Personnel Administration 2002
    Bachelor of Science : English 1990

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