Associate Director resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Associate Director, 01/1 to 02/2016
Johns Hopkins UniversityBaltimore, MD,
  • Authorized Distributor Compensation.
  • Oversee compensation operations for the Authorized Distributor (AD) Channel.
  • Responsibilities include supervising 14 full time employees; establishing, implementing and interpreting AD Agreement policies and procedures; and managing commission data/ payment system protocol and procedures.
  • Developed strategic plan and departmental policy.
  • Prepared annual and monthly reports, and quality program planning and evaluation.
Human Resources Business Partner, 08/2009 to 06/2016
Emerson Electric Co.Pearland, TX,
  • Human Resources Business Partner, Human Resources - Network Infrastructure & Business Services, AT&T Network Operations Provide HR support to the VP, Business Services organization within Network Infrastructure & Business Services, approximately 6,000 employees.
  • Act as advisor and consultant on all HR issues to senior business unit leader and team.
  • Create and/or direct processes and solutions to support HR objectives in partnership with business unit.
  • Provide expertise in planning, execution, and facilitation of HR policies, programs, and practices.
  • Provide counsel on human resource procedures, applicable state/federal statutes and regulations.
  • Partner with business unit in workforce planning and force management; including processing and reviewing workforce needs, gaps and trends, develop and manage surplus business cases, partner with Staffing and/or Labor on workforce planning and implementation.
  • Direct performance management initiatives ensuring appropriate development, effectiveness and compliance.
  • Manage talent review and management development initiatives, and compensation processes.
  • Guide clients through identifying and building key skills, retaining talent and ensuring a diverse bench of qualified candidates.
  • Consult on all compensation initiatives, specifically managing and facilitating annual compensation process.
  • Promote One AT&T Integration and facilitate employee engagement by ensuring positive and consistent employee relations environment through effective communications, policies, practices and teamwork.
  • Routinely lead a variety of team members in the completion of large complex projects having considerable scope and impact.
  • Prepare and analyze data from human resource information systems, as necessary.
  • Provide internal communications materials regarding benefits, compensation, and other human resources policies and procedures or other internal business issues.
Manager, 08/2000 to
Armanino Mckenna Certified Public Accountants & ConsultantsSaint Louis, MO,
  • As a business partner, advise management team in the development and implementation of human resources policies, procedures and strategies.
  • Coach and develop the leadership skills of managers.
  • Administer, counsel and consult on variety of HR areas including employee and labor relations, staffing and work force load, benefits, compensation and organizational change.
  • Provide 'core' HR services, including performance management, organizational planning, and employee development.
Director, 08/1996 to 07/2000
Hcl Technologies Ltd.Garfield, CO,
  • Established and monitored program budgets.
  • Responsible for quarterly and annual profit/loss analysis and reporting.
  • Recommended and established business protocol.
  • Managed client relations.
  • Developed, monitored and cultivated client accounts.
  • Researched, evaluated and negotiated all vendor contracts.
  • Opened company accounts and analyzed business relationships on an ongoing basis.
  • Supervised office staff, which included workflow, training and performance evaluation.
Senior Compensation Analyst, 01/1 to 01/1
Centene CorporationAlexander, AR,
  • Collected, analyzed and prepared occupational information to facilitate administration of the position classification and wage/salary programs for all business units.
  • Analyzed market data to propose pay structure, salary ranges and placement of individual salaries.
  • Identified compensation issues and proposed corrective recommendations for all administrative, medical, professional and technical classes.
  • Managed the following corporate wide programs: pay and merit; job documentation, analysis and evaluation; and President's Awards.
  • Consulted managers on compensation issues, job reengineering and business proposals.
  • Organized and participated in JCAHO Commission accreditation survey.
  • Developed and implemented policy and procedure.
  • Participated in and facilitated Human Resources Review Teams, i.e.
  • Performance Management, Policy and Procedure, and Information Processing and Distribution.
  • Assisted in the administration of all corporate benefits; health insurance, pension, etc.
  • Prepared for and participated in annual Open Enrollment process.
Personnel Generalist, 01/1 to 01/1
  • Coordinated compensation program which included market review adjustment proposals, merit budget recommendations, pay structure changes and job classification assignment.
  • Managed national and international nurse recruitment program with a budget of $250,000 and supervised Nurse Recruiter.
  • Liaison to INS.
  • Established, implemented and interpreted Human Resource policies and procedures.
  • Developed and presented workshops on Hospital policy and procedure for new managers.
  • Responsible for employee relations and employee orientation programs.
  • Participated in collective bargaining agreement negotiations that included employment conditions, salary and benefits.
Masters: Business Administration Human Resources Management, Expected in 05/96
Loyola University - Chicago, Illinois
Business Administration Human Resources Management
Bachelor of Science: Commerce & Human Resources Management, Expected in 06/89
DePaul University - Chicago, Illinois
Commerce & Human Resources Management
administrative, AD, benefits, budgets, budget, Coach, consultant, contracts, client, clients, client relations, documentation, employee relations, Human Resource, Human Resources, HR, information systems, insurance, labor relations, leadership skills, managing, management development, market, materials, office, negotiations, Network, organizational, Performance Management, policies, processes, profit, program planning and evaluation, proposals, quality, recruitment, Recruiter, reengineering, reporting, Staffing, strategic, supervising, teamwork, employee development, workflow, workshops

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Resume Overview

School Attended

  • Loyola University
  • DePaul University

Job Titles Held:

  • Associate Director
  • Human Resources Business Partner
  • Manager
  • Director
  • Senior Compensation Analyst
  • Personnel Generalist


  • Masters
  • Bachelor of Science

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