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Associate Business Manager Resume Example

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ASSOCIATE BUSINESS MANAGER
Professional Overview
Administrative professional with over 10 years' experience in both corporate and higher education organizations.
Summary of Skills
Microsoft Office, Adobe Acrobat, E-Quantum Systems, Oracle Banner AR Systems, Crystal Reports, Argos Reports, ADP, CRM Skills
Work Experience
Associate Business ManagerNov 2015 to Dec 2016
Company Name － City, State
  • Southeast's leading research institution with top ranking business school and a White House recognized student success model.
  • Functions include Academic Curriculum, Unit Personnel, State Funding and Financial Management, and Liaison/PR.
  • Front-line triage for student inquiries and concerns, course placement, monitor transfer credit evaluation, and registration.
  • Keeping a track-record of fluctuations in course registrations and running detailed data reports on ENI student course path.
  • Manages of hire process for Faculty, PTI, Graduate Assistant (GA) and Student Assistant (SA) within the department.
  • Oversees processes such as payroll, key access, equipment selection/purchase, and approve time for SA and GA students.
  • Manages over $3,000,000 in various GSU Financial State, Foundation, and student LLC's accounts for department budget.
  • Administers all financial transactions such as inventory, equipment purchase, and travel under university guidelines.
  • Monitors, reviews, and executes the approval process for faculty salary adjustments for limited term to full-time hires.
  • Monitoring monthly, quarterly, pre-closing and closing financial accounts with after an audit for accurate reporting data.
  • Liaison to non-university units: external funding agencies, gifting agencies, individuals, and international universities.
  • Oversight of off-campus linkages to entrepreneurship-related organizations including incubators, and accelerators.
  • Key Achievements: Created a system which tracks student inquiry data for department website to leverage for a future FAQ page.
  • Created training resource guide and policies for on-boarding process decreasing new hire on-boarding time.
  • Negotiate changes with Citrix Meeting contract account to avoid possible term restrictions saving $10,000.
Administrative SpecialistFeb 2011 to Nov 2015
Company Name － City, State
  • Provided support to 40 faculty members including course preparation, exam proctor, grading process, and ad hoc projects.
  • Processed all departmental Purchasing Card transactions, travel, and reimbursement requests following University policy.
  • Generated and modified documents such as vendor invoices, reports, memo of justification, letters and financial statements.
  • Scheduled meetings for internal and external gatherings including meeting minutes, logistics, and follow-up emails.
  • Key Achievement: Created tracking system to check status of all documents for annual faculty candidate application materials which continues to be an asset for the department.
Customer Service SpecialistMar 2010 to Dec 2010
Company Name － City, State
  • A Georgia based law practice with over fifty years of combined trial and representation experience in the Georgia legal system.
  • Assisted legal teams and identified processes for identifying and preserving various discovery materials.
  • Developed and maintained databases for documentation of projects and maintained a tracking system for cases.
  • Coordinated with legal staff and attorneys and provided consultation to various customers' inquiries for legal services.
  • Provided support services to customers: entering all new client information, communication and scheduling of appointments.
  • Worked with clients on preparing reconsolidation documents on mortgage, auto, and student loans.
  • Key Achievement: Responsible for providing sufficient and accurate database system to track all legal client intake materials.
Education
B.B.A, Computer Information Systems Hospitality ManagementSpring 2017Georgia State University － City, StateComputer Information Systems Hospitality Management
A.S, International BusinessFall 2009Berkeley College － City, StateInternational Business
Work History
Company Name
Skills
Academic, Adobe Acrobat, ADP, ad, AR, budget, Citrix, closing, consultation, credit, CRM, Crystal Reports, client, clients, Customer Service, Data Entry, databases, database, documentation, Event Planning, Financial, Financial Management, financial statements, inventory, law, legal, letters, logistics, materials, meetings, access, Microsoft Office, Monitors, Oracle, Organizational, page, payroll, Personnel, policies, PR, processes, Project Management, Purchasing, reporting, research, scheduling, Strategic Planning, triage, 55 WPM, website
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Resume Overview

School Attended

  • Georgia State University
  • Berkeley College

Job Titles Held:

  • Associate Business Manager
  • Administrative Specialist
  • Customer Service Specialist

Degrees

  • B.B.A , Computer Information Systems Hospitality Management Spring 2017
    A.S , International Business Fall 2009

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