associate broker vp licensed property manager resume example with 4+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Professional Summary
Well-qualified Co-owner/Associate Broker/VP, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Dedicated Licensed Property Manager, with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents.
Skills
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Work History
Associate Broker/VP/Licensed Property Manager, 04/2022 - Current
Truist Financial Corporation – Miami, FL
Truist Financial Corporation – Miami, FL
- Coordinated appointments to show marketed properties.
- Established and developed real estate agency, driving recruitment and operational growth.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Compared properties possessing similar features to determine competitive market prices.
- Exceeded annual sales goals with innovative sales techniques.
- Collected fees and documented payment processes for property transactions.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Assisted clients in financial planning for purchase.
- Arranged for inspections and surveys of sold properties.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Bank Teller, 04/2022 - 04/2022
Human Good – Los Altos, CA
Human Good – Los Altos, CA
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Turned in excess cash to maintain drawer security.
- Audited fellow teller currency to contribute to dual-control procedures.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Sold and cross-sold bank products to new and existing customers.
- Placed orders for customer checks and verified starting numbers.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Assisted customers with compromised debit cards and issued new credentials.
- Processed customer transactions promptly, minimizing wait times.
- Stocked supplies for customers and personal teller station.
Administrative Assistant, 01/2006 - 03/2007
Synovus Financial Corp. – North Myrtle Beach, SC
Synovus Financial Corp. – North Myrtle Beach, SC
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Set up conference rooms, technology and materials to facilitate meetings.
Senior Teller, 07/2003 - 03/2007
Credit Union 1 – City, STATE
Credit Union 1 – City, STATE
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Investigated and promptly resolved issues with patron accounts.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Coached and trained new bank tellers.
- Performed general teller duties for drive-thru line.
- Managed overdraft reports and performed audits.
- Answered phone and email inquiries on banking products.
- Handled foreign currency and performed currency transaction reports.
- Maintained, organized and stocked teller window areas.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Answered inquiries regarding checking and savings accounts and other related products.
- Introduced customers to other bank team members to help meet financial needs.
- Received car loan, home loan and other payments and posted to accounts.
- Replenished ATM funds in empty canisters prior to validation process.
- Identified potential needs through observation, questioning and listening.
- Mentored newly hired team members on appropriate responses to patron questions.
- Provided customers with appropriate literature on banking products and services.
Education
Associate of Applied Science: Business Office Administration, Expected in 06/2003
Heald Business College - Honolulu, Hawaii
Heald Business College - Honolulu, Hawaii
High School Diploma: , Expected in 06/2000
Kodiak High School - Kodiak, Alaska
Kodiak High School - Kodiak, Alaska
Licensing: Real Estate, Expected in 2008
SOA Professional Licensing Real Estate Commission - Anchorage, Alaska
SOA Professional Licensing Real Estate Commission - Anchorage, Alaska
Affiliations
- Alaska Association of Realtors
- Filipino-American Association
- Kodiak Real Estate Professionals
Certifications
- Licensed Real Estate Broker in the State of Alaska, Associated Island Brokers Inc.
- Licensed Property Manager in the State of Alaska, Associated Island Brokers, Inc.
- Certified Residential Specialist, Residential Real Estate Council,
- Notary Public with the State of Alaska
- Co-Owner of Associated Island Brokers, Inc.
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Resume Overview
School Attended
- Heald Business College
- Kodiak High School
- SOA Professional Licensing Real Estate Commission
Job Titles Held:
- Associate Broker/VP/Licensed Property Manager
- Bank Teller
- Administrative Assistant
- Senior Teller
Degrees
- Associate of Applied Science
- High School Diploma
- Licensing
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