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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Focused and attentive Staff Member with good administrative, organizational and problem-solving abilities. Skilled at coordinating people, activities and documents. Dedicated to best-in-class work and productivity.

Empathetic CNA commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Skills
  • Team building
  • Organization
  • Communications
  • Problem resolution
  • Customer service
  • Cooking meals
  • Guest Services
  • Food Preparation and Safety
  • Ordering Procedures
  • Menu Memorization
  • Customer engagement
  • Cash Handling
  • Food preparation
  • Beverage preparation
  • Hospitality service expertise
  • Point of Sale Knowledge
  • Inventory Restocking
  • Telephone etiquette
  • Verbal and written communication
  • Product promotion
  • Communication skills
  • Adaptable
  • Trustworthy companion
  • Compassionate
Work History
07/2019 to 03/2020
Assisted Living Caregiver Danville Services Of Oregon Llc Heber City, UT,
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Monitored and assisted residents through individual service plans.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Remained alert to problems or health issues of clients and competently responded.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Assisted patients with self-administered medications through Action and Action.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Documented vitals, behaviors and medications in client medical records.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Conferred with Nurse to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
04/2018 to 07/2019
Certified Nursing Assistant St Mary's Health System Merrimack, NH,
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Job titles informed of changes.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Transported patients between rooms and appointments or testing locations.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Participated in fun activities, including bingo and cards with patients each 8-16 hour shift to boost mood, improve overall memory and provide light entertainment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Cared for average of 40 patients per 8-16 hours in Longterm Care/ Rehab facility, delivering high-quality, efficient support to meet all needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
01/2016 to 04/2018
Sales Associate Conn's, Inc. College Station, TX,
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Operated cash register for cash, check and credit card transactions with accuracy.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Worked with Shift Managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Assisted customers with special services, account updates and promotional options.
  • Prepared and submitted end-of-shift reports
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Educated customers on promotions to enhance sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
09/2015 to 04/2018
Sandwich Artist Coborn's Baxter, MN,
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Assisted guests, including offering personable greetings and taking orders.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Cleaned food preparation areas, tools and equipment.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Processed payments and counted change to complete transactions.
Education
Expected in 05/2010
:
Roscommon High School - Roscommon, MI
GPA:
Expected in 06/2012
Associate of General Studies:
Kirtland Community College - Roscommon, MI
GPA:

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Resume Overview

School Attended

  • Roscommon High School
  • Kirtland Community College

Job Titles Held:

  • Assisted Living Caregiver
  • Certified Nursing Assistant
  • Sales Associate
  • Sandwich Artist

Degrees

  • Associate of General Studies

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