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Assistants Store Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Customer-oriented Assistant Store Manager offering over 20 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Skills
  • Employee supervision and motivation
  • Store operations oversight
  • Staff training and development
  • MS Office proficient
Experience
01/2014 to Current Assistant Store Manager Mills Fleet Farm | Delavan, WI,
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Implemented succession planning by training and developing associates into leadership positions.
  • Engaged with management teams to receive and evaluate appraisals on current project status, plan improvements collaboratively, measure effectiveness of implemented programs and update or align new company objectives.
  • Increased profits 4 % by restructuring store layouts to enable efficient inventory management.
  • Assessed, optimized and elevated operations and merchandising to target current and expected demands.
  • Drove financial performance of assigned areas by verifying achieved sales, profit goals and implementing plans to correct deficiencies.
  • Reduced shrink by developing culture of loss prevention, improving return processes and decreasing losses in center store area and perishable departments.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
10/2018 to 12/2019 In-Stock Specialist Doordash | United States - Remote, CA,

1.

  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored product inventory levels to support completion of order requests and audits.
  • Provided ongoing training to address in-stock opportunities.
06/2003 to 10/2013 Service Deli Manager Save Mart Supermarkets | Ceres, CA,
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Managed team of 10 employees in high-volume deli doing more than $30,000 in business each week.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
  • Reduced food waste to 9 % by overseeing and planning merchandising, anticipated customers and popularity of items.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Motivated service deli staff by establishing goals to increase productivity and quality.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Trained top talent to fill key positions in deli departments.
01/1997 to 06/2003 Deli Clerk Sundance Resort | Provo, UT,
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Cross-trained in other service deli positions as well bakery to support team and meet customer needs.
Education and Training
Expected in 12/2021 BBA | Marketing And International Management University of New Mexico, Albuquerque, NM GPA:

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Resume Strength

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Resume Overview

School Attended
  • University of New Mexico
Job Titles Held:
  • Assistant Store Manager
  • In-Stock Specialist
  • Service Deli Manager
  • Deli Clerk
Degrees
  • BBA