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Assistant Vice President Resume Example

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ASSISTANT VICE PRESIDENT
Professional Summary
Interests
Heartland Community College Foundation Board 2012 - 2013 Junior Achievement of Central Illinois Board 2010 - 2012 Safe Harbor Homeless Shelter Building Fund Committee 2009 Co-founder, Board Member & Coach for the McLean County Cougars Junior Football Program (1994 - 2009, 2013) Member of Bloomington Optimist Club: 1990 -- 1993
Skills
Work History
Current
Assistant Vice PresidentState Farm Insurance Companies – Bloomington, IL
  • Customer Relationship Management, Agency, Marketing, Customer & Associate Data Management Primary Area of Reponsibility: Strategy, planning, development & maintenance of business software solutions for Agency, Marketing, Customer & Associate Data Management and Customer Relationship Management.
  • Organization: 500 internal associates, 400 - 600 external associates Internal customers: Agency, Marketing, All consumers of customer and associate data services Major Areas of Focus: Development of Salesforce.com ECRM solution for all customer-facing associates at State Farm including significant strengthening of State Farm's information security practices Transformation of the development and operations model leveraging the Scaled Agile Framework Modernization of the customer & associate data management software Daily operations support for State Farm Agent Office technology.
01/2005 to 01/2011
Assistant Vice PresidentState Farm Insurance Companies – Bloomington, IL
  • Property & Causalty Systems Primary Area of Reponsibility: Strategy, planning, development & maintenance of all business applications for State Farm's property & causalty personal lines and commercial lines products.
  • Organization: 600 - 800 internal associates, 300 - 400 external associates Internal customers: Property & Causalty underwriting and actuarial departments Major Areas of Focus: Legacy modernization Policy Administration system replacement Development of new P&C rating engine Underwriting automation Reduction of support costs.
01/2001 to 01/2005
Assistant Vice PresidentState Farm Insurance Companies – Bloomington, IL
  • Business & Information Ssytems Member of Systems Operating Council -- executive team responsible for all State Farm IT operations Primary Area of Reponsibility: Development & maintenance of all general department systems Organization: 438 internal employees Internal customers: Human Resources, Finance, Administrative Services, Billing, Legal, Investments, Creative Services, Strategic Resources Organization supports strategy development, product development & support for all general department needs including PeopleSoft implementation Executive Sponsor for effort to reorganize our software development and support operations Representative to the LOMA Property & Casaulty Systems Committee.
01/2000 to 01/2001
Staff AssistantState Farm Insurance Companies – Bloomington, IL
  • Planning & Analysis.
  • Coordinate the development of State Farm's strategic product and corporate plans.
  • Coordinate the process of prioritizing and allocating of IT development funds.
  • Developed and executed improvements to the overall process which included frequent interaction with State Farm Executive office.
01/1999 to 01/2001
Function DirectorState Farm Insurance Companies – Bloomington, IL
  • Formed a new organization to support the newly formed State Farm Marketing Department.
  • Initiated and sponsored a number of initiatives in support of marketing at State Farm:.
  • Lead Management.
  • Lead Identification through data mining.
01/1998 to 01/1999
Program DirectorState Farm Insurance Companies – Bloomington, IL
  • Agency Business Management & Sales Process Direct the development of a new Agency Sales and Contact Management process for the State Farm Agency force.
  • Key Components: Prospecting Datamart: Identfication of leads with a high propensity to buy life insurance Contact Management software Life sales processs support software.
01/1996 to 01/1998
Staff Director Auto Actuarial LiaisonState Farm Insurance Companies – Bloomington, IL
  • Provide consulting and solution development oversight.
  • Work Environment Core Team Member: Reorganization of the State Farm Systems Department.
01/1992 to 01/1996
SuperintendentState Farm Insurance Companies – Bloomington, IL
  • First line management responsible for Text Retrival & Desktop Publishing solutions.
01/1984 to 01/1992
Team Leader & Application DeveloperState Farm Insurance Companies – Bloomington, IL
  • Property & Casualty Claim Systems.
  • Agency Systems.
Skills
Administrative, Agile, Agency, automation, Billing, Business Management, C, com, consulting, Contact Management, Council, Customer Relationship Management, Data Management, data mining, Desktop Publishing, Finance, Focus, funds, Human Resources, information security, Insurance, Investments, Legal, marketing, Office, PeopleSoft, product development, Sales, Strategy, Strategic, strategy development, software development and support, Underwriter, Underwriting
Education
1984
B.S: Management/Data Processing
Northwest Missouri State University - Maryville, MO
Management/Data Processing
2005
Charted Property & Casualty Underwriter::
General Insurance Certificate: American Institute for Chartered Property Casualty Underwriters (AICPCU) Associate in Management: (AICPCU) Certified Systems Professional: Instituate for Certification of Computer Professionals:
Additional Information
  • COMMUNITY Heartland Community College Foundation Board 2012 - 2013 Junior Achievement of Central Illinois Board 2010 - 2012 Safe Harbor Homeless Shelter Building Fund Committee 2009 Co-founder, Board Member & Coach for the McLean County Cougars Junior Football Program (1994 - 2009, 2013) Member of Bloomington Optimist Club: 1990 -- 1993
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Resume Overview

Companies Worked For:

  • State Farm Insurance Companies

School Attended

  • Northwest Missouri State University

Job Titles Held:

  • Assistant Vice President
  • Staff Assistant
  • Function Director
  • Program Director
  • Staff Director Auto Actuarial Liaison
  • Superintendent
  • Team Leader & Application Developer

Degrees

  • B.S : Management/Data Processing
    Charted Property & Casualty Underwriter: :
    General Insurance Certificate: American Institute for Chartered Property Casualty Underwriters (AICPCU) Associate in Management: (AICPCU) Certified Systems Professional: Instituate for Certification of Computer Professionals :

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