assistant to the vp of academic affairs associate provost resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Meticulous Assistant Program Director with a talent for juggling multiple tasks at once and working under stressful circumstances. Excellent interpersonal and communication skills. Outstanding problem-solving abilities and an analytical mindset. Proficient in collecting and compiling data and troubleshooting technical difficulties.

  • Project Management
  • Strategic planning
  • Negotiation
  • Schedule Coordination
Work History
08/2016 to 10/2020
Assistant to the VP of Academic Affairs/Associate Provost Img Cleveland, OH,
  • Implemented programs and accommodation services for students with disabilities under the Americans with Disabilities Act (ADA).
  • Identified and obtained resources and programs to address students' general academic needs.
  • Resources and programs such as writing clinics, academic coaching, peer tutoring, and assistive technology.
  • Liaison between ADA students, instructors, Vocational Rehabilitation Services, Counseling Center, and other services.
  • Coordinated professional workshops for faculty and staff.
  • Presented ADA information sessions for incoming freshmen and their parents during orientation.
  • Collaborated with various departments to facilitate academic programs such as convocation, lyceums, commencement, and extracurricular activities.
  • Maintained accurate data for academic records and reports for the Office of Academic Affairs.
  • Proctor for the campus Testing Center as needed.
  • Assisted Associate Provost with maintaining the university catalog by composing course descriptions, quarterly auditing to ensure the catalog was current, and making additions or deletions as required.
  • Prepared and processed faculty and staff travel documents for professional conferences, including travel reports and travel reimbursement forms.
  • As faculty and staff was downsized, I took on more responsibility outside the scope of my department to ensure that operations continued to run smoothly from an operational perspective resulting in minimal impact to the students.
  • Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
  • Trained and mentored new employees on industry practices and business operations.
  • Partnered with educators to instruct and mentor students with developmental and physical disabilities.

  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Planned, developed and implemented strategies to convey information with key decision makers.
  • Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
  • Counseled students regarding educational issues such as course and program selection, class scheduling and registration and career planning.
  • Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
  • Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
  • Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
08/2016 to 10/2020
Assistant Director of First /Second Year Experience and New Student Connections Barrett Business Services Hubbard, OR,
  • Evaluate, develop, and facilitate academic programs, workshops, and social activities to engage freshman and sophomore students.
  • Handle daily operations in support of the Director by serving as the first line of contact for all questions, comments, and concerns from students, parents, and staff.
  • Assist with implementing curriculum for First Year Experience freshman seminar.
  • Observe and evaluate First Year Experience instructors in the classroom.
  • Represent Office of First- and Second-Year Experience at recruitment events such as Open House, High School Day, and Student Orientation, Advising, and Registration (SOAR) program.
  • Support the Office of Admissions with the recruitment of new students by participating in high school visits, document tracking, as well as oral and written communication to prospective students and their families.
  • Provide educational resources and support services for students and parents by collaborating with various academic departments to ensure a successful collegiate experience.
  • Collaborate with Academic Advisors and Director of Student Success to coordinate an academic plan of action for students on academic probation.
  • Monitor and report on learning outcomes at the end of each semester.
  • Coordinate hiring and training of Peer Mentors/Orientation Leaders; supervise and schedule Peer Mentors/Orientation Leaders for campus events.
  • Plan and manage SOAR and Week of Welcome events including publication development, implementation of communication plan, pre-event registration, student move-in day, seminars, student engagement, hiring and managing vendors, and evaluation follow-up.
  • Identified costs involved for educational programs and student activities tasks to keep in line with departmental budget.
  • Built and strengthened relationships with vendor representatives in order to maintain consistent supplies.
  • .
  • Provided recommendations in development of online registration technologies and processes.
  • Oversaw business calendar of events and scheduled key initiatives.
01/2000 to 09/2007
Legal Assistant Reifman And Altman City, STATE,
  • Provided litigation support to the managing partner and an associate attorney in a fast-paced probate and corporate law office.
  • Independently prepared and drafted trusts, living wills, deeds, correspondence, and other estate planning documents.
  • Prepared Articles of Incorporation, By-laws, Statement by Domestic Stock Corporation, and other required documents for forming a corporation.
  • Filed petitions, orders, discovery, and additional supporting legal documents with federal and district courts.
  • Filed and recorded documents with the County Assessor, County Recorder and Secretary of State.
  • Conducted legal research, scheduled appointments, managed client files, attorney calendars, and billing.
  • Established and maintained key relationships with clients, including high net worth individuals.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Completed document revisions, court document filings, travel arrangements and client billing.
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances and depositions for busy law firm.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
03/1997 to 12/1999
Legal Secretary Law Offices Of William E. Lloyd, Jr. And Christopher R. Baker City, STATE,
  • Drafted court petitions, subpoenas, orders, summons, correspondence, and other legal documents as needed.
  • Scheduled depositions, court appearances, mediations, arbitrations, meetings, and client office visits.
  • Maintained court calendar, prepared client billing using Timeslips software, organized and maintained client case files.
  • Interfaced with opposing counsels, clients, and colleagues with pristine professionalism.
  • Promoted to Assistant Director after only one year of returning to the workforce in a new industry.
  • Co-designed a virtual orientation experience for incoming freshmen and transfer students which resulted in a simpler online registration process.
  • Established and operated the Saint Augustine's University Student Food Pantry.
  • Streamlined summer orientation process for incoming freshmen by collaborating with Admissions, Financial Aid, and other pertinent areas to provide a document tracking system resulting in a more efficient on boarding process for both students, faculty, and staff.
  • Filed documents with courts on behalf of attorney.
  • Scheduled all appointments, appearances and briefings.
  • Assisted attorneys in collecting information such as employment, medical and other records.
  • Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
  • Transcribed legal documents and phone conversations.
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Created, indexed and maintained client binders.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Supported team of two attorneys in practice of litigation law.
Expected in 02/2020 to to
Master of Science: Sociology And Education
GClaire Canyon University - Phoenix, AZ
Expected in 08/2014 to to
Bachelor of Arts: Liberal Studies
William Peace University - Raleigh, NC

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Resume Overview

School Attended

  • GClaire Canyon University
  • William Peace University

Job Titles Held:

  • Assistant to the VP of Academic Affairs/Associate Provost
  • Assistant Director of First /Second Year Experience and New Student Connections
  • Legal Assistant
  • Legal Secretary


  • Master of Science
  • Bachelor of Arts

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