for having exceptional driveservice experience. Personable [Job Title] with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Dependable and deadline-oriented Office Management professional bringing [Number] years of administrative oversight. Self-starter and effective team leader skilled at unifying staff under common goals, modeling organizational efficiency and instilling [Type] customer service excellence. Offering diversified competencies, including [Software] proficiency. Highly motivated professional with [Number] years of entrepreneurial and management experience. Skillfully create and maintain professional and loyal relationships with co-workers, staff and clients while effectively managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. History of applying business acumen and experience and exercising decisive judgment to meet and exceed organizational goals. Dedicated and meticulous Office Manager with over [Number] years of experience excelling at prioritizing, completing multiple tasks simultaneously, and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within. Polished individual possessing the skills needed to engage both clients and internal personnel alike. A smart Scheduling Coordinator with expertise ensuring that shifts are properly staffed, arranging travel and supervising timekeeping for all employees.
Provided overall floor supervision of an eleven catalog call center which included handling of questions from leads, associates and customers as well as maintaing proper server levels throughout the day.
Handled and red resolved to customer's satisfaction all complaints and problems.
Monitor employee performance and coach accordingly.
Develop weekly call projections and staffing requirements.
Supervised the self-pay and commercial insurance receivables for a hospital billing department.
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