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Assistant To The Assistant Information Assurance Security Officer resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Profile
  • Highly skilled Information Assurance and Cyber-Security Analyst offering vast knowledge of network security at desktop, server and Internet levels.
  • IT specialist versed in software administration and data communications.
  • Highly educated in Hardware and Software Administration.
Core Qualifications
  • Dependability with MS Word, Excel and PowerPoint
  • Adept skills with Microsoft Operating Systems
  • Information security
  • Document management
  • Policy implementation and compliance

  • Excellent problem solving skills
  • Document management
  • Strong analytical skills
  • Technical help desk experience
Technical Skills
Office Automation - Information Assurance Intern Microsoft Operating Systems, Fax, Copy, electronic records maintanence, fax, copy, etc. Implementation of security policies, ticket creation/automation software and training of employee in information policies and procedures. May 2012-Dec 2014
Information Security Student Intern Maintanence and repair of computers, laptops, and other removable media. June 2011-April 2012
Professional Experience
04/2012 to 2015
Assistant to the Assistant Information Assurance Security Officer University Of Montevallo Montevallo, AL,
  • Supervisor: Mrs.Barbara McFadden, Chief, Information Officer, (301) 619-3035.
  • Assisted Information Assurance personnel in creation and management of user records and accounts.
  • Management and archiving of user records for reference and storage.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Creation and upkeep of user accounts and information to ensure compliance with Information Assurance requirements.
  • Consultation and review of personnel records and certifications to confirm that sufficient requirements have been met in relation to positional standards.
  • Creation and management of spreadsheets tracking the funding expenditures of the Information Management department in the United States Army Medical Research and Materiel Command.
  • Cross referencing database information to ensure correct uniformity of information.
  • Usage of Remedy Ticketing system for the requesting account creation and management.
  • Consultation and modification of In-Processing Policy and Procedure for the Information Management department in the United States Army Medical Research and Materiel Command.
  • Filing, copying information management materials and performing other duties as assigned.
05/2011 to 03/2012
Information Security Student Intern United States Army Medical Research And Materiel Command City, STATE,
  • Supervisor: Mrs.Barbara McFadden, Chief, Information Officer, (301) 619-3035.
  • Troubleshot account creation issues and resolved problems accurately and efficiently.
  • Configured hardware, software and network communication devices and provided customer support troubleshooting client problems, repairing peripherals, ensuring physical and information security.
  • Coordination and workstation support, user profile maintenance/administration, review and evaluation of information technology systems to maximum user production operations.
  • Assisted Information Assurance personnel in creation and management of user records and accounts.
  • Filing, copying information management materials and performing other duties as assigned.
07/2008 to 04/2011
Student Library Assistant University Of Notre Dame City, STATE,
  • Supervisor: Ms. Jean King, 574-631-5685.
  • Served as an Information Management Assistant for a large major university library complex.
  • Designed electronic file systems and maintained electronic and paper files.
  • Responsible for digital catalog database and data file management, records and reference material management
  • Assists in maintaining information technology library materials and digital information.
  • Handles distribution of information, documentation and materials to other libraries, commercial or institutional organizations.
  • Performs other duties to include clerical support using office automation systems as required.
  • Miscellaneous duties include: filing, correspondence, telephone calls, directing visitors, copying and assembly of materials, material update and access to electronic or other databases.
11/2010 to 2011
Assistant to Technical Support Services for Department of Army critical computer systems Headquarters, United States Army Medical Research And Materiel Command City, STATE,
  • Responsible for installation, hardware troubleshooting and software upgrade, maintenance and repair of computers, laptops, Blackberries and other removable media.
  • Configured hardware, software and network communication devices and provided customer support troubleshooting client problems, repairing peripherals, ensuring physical and information security.
  • Coordination and workstation support, user profile maintenance/administration, review and evaluation of information technology systems to maximum user production operations.
  • Set up, tested and configured desktops, laptops and printers.
11/2010 to 2011
Office Automation Headquarters, United States Army Medical Research And Materiel Command City, STATE,
  • Supervisor: Mr.Kevin Utter Deputy Chief Information Officer, (301) 222-6483.
  • Served during the summer as an Assistant to Technical Support Services for Department of Army critical computer systems.
  • Responsible for installation, hardware troubleshooting and software upgrade, maintenance and repair of computers, laptops, Blackberries and other removable media.
  • Configured hardware, software and network communication devices and provided customer support troubleshooting client problems, repairing peripherals, ensuring physical and information security.
  • Coordination and workstation support, user profile maintenance/administration, review and evaluation of information technology systems to maximum user production operations.
04/2010 to 07/2010
Student Intern United States Army Medical Research and Materiel Command, Deputy Commander Office Automation City, STATE,
  • Supervisor: Mrs.Barbara McFadden, Chief, Information Officer, (301) 619-3035.
  • Served during the summer as a student intern, responsible for installation, hardware troubleshooting and software upgrade, maintenance and repair of computers, laptops, Blackberries and other removable media.
  • Configured hardware, software and network communication devices and provided customer support troubleshooting client problems, repairing peripherals, ensuring physical and information security.
  • Coordination and workstation support, user profile maintenance/administration, review and evaluation of information technology systems to maximum user production operations.
  • Trained users on various Microsoft operating systems, assisted users with email account creation, strong password structuring and identified potentially harmful files and/or emails.
Education
Expected in May 2011
Bachelors of Arts: Theology/Computer Applications
University of Notre Dame - Notre Dame , IN
GPA:
Expected in May 2007
Select One: High School Degree
St. Johns College Preparatory High School Prospect Hall - Frederick , MD
GPA: Honor Graduate and Academic Honors/Scholar

Honor Graduate and Academic Honors

Expected in January 2014
Masters of Science: Information Technology
Hood College - Frederick, MD
GPA:

Masters of Science Information Technology

Expected in January 2013
Computer Security Certification: Information Security
Hood College - Frederick, MD
GPA:
  • CompTIA - A+ Certified
  • CompTIA – Security+ Certified
  • Certificate in Information Security/Cyber Security
Expected in 2011
Supplemental Degree: Computer Applications
University of Notre Dame - Notre Dame, IN
GPA:

•13 Credits in Engineering Field (Chemical Principles and Engineering)

•27 Computer Information/Applications

  • 3 Statistics

Skills
  • A+ Certified
  • Security + Certified
  • Information Assurance policy implementation
  • Computer Applications
  • Consultation
  • Hardware troubleshooting
  • Technical Support

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Resume Overview

School Attended

  • University of Notre Dame
  • St. Johns College Preparatory High School Prospect Hall
  • Hood College
  • Hood College
  • University of Notre Dame

Job Titles Held:

  • Assistant to the Assistant Information Assurance Security Officer
  • Information Security Student Intern
  • Student Library Assistant
  • Assistant to Technical Support Services for Department of Army critical computer systems
  • Office Automation
  • Student Intern United States Army Medical Research and Materiel Command, Deputy Commander

Degrees

  • Bachelors of Arts
  • Select One
  • Masters of Science
  • Computer Security Certification
  • Supplemental Degree

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