Assistant To The Assistant Information Assurance Security Officer resume example with 6+ years of experience
JessicaClaire
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Profile
Highly skilled Information Assurance and Cyber-Security Analyst offering vast knowledge of network security at desktop, server and Internet levels.
IT specialist versed in software administration and data communications.
Highly educated in Hardware and Software Administration.
Core Qualifications
Dependability with MS Word, Excel and PowerPoint
Adept skills with Microsoft Operating Systems
Information security
Document management
Policy implementation and compliance
Excellent problem solving skills
Document management
Strong analytical skills
Technical help desk experience
Technical Skills
Office Automation - Information Assurance Intern
Microsoft Operating Systems, Fax, Copy, electronic records maintanence, fax, copy, etc. Implementation of security policies, ticket creation/automation software and training of employee in information policies and procedures.
May 2012-Dec 2014
Information Security Student Intern
Maintanence and repair of computers, laptops, and other removable media.
June 2011-April 2012
Professional Experience
04/2012 to 2015
Assistant to the Assistant Information Assurance Security OfficerUniversity Of Montevallo – Montevallo, AL,
Supervisor: Mrs.Barbara McFadden, Chief, Information Officer, (301) 619-3035.
Assisted Information Assurance personnel in creation and management of user records and accounts.
Management and archiving of user records for reference and storage.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Creation and upkeep of user accounts and information to ensure compliance with Information Assurance requirements.
Consultation and review of personnel records and certifications to confirm that sufficient requirements have been met in relation to positional standards.
Creation and management of spreadsheets tracking the funding expenditures of the Information Management department in the United States Army Medical Research and Materiel Command.
Cross referencing database information to ensure correct uniformity of information.
Usage of Remedy Ticketing system for the requesting account creation and management.
Consultation and modification of In-Processing Policy and Procedure for the Information Management department in the United States Army Medical Research and Materiel Command.
Filing, copying information management materials and performing other duties as assigned.
05/2011 to 03/2012
Information Security Student InternUnited States Army Medical Research And Materiel Command – City, STATE,
Supervisor: Mrs.Barbara McFadden, Chief, Information Officer, (301) 619-3035.
Troubleshot account creation issues and resolved problems accurately and efficiently.
Configured hardware, software and network communication devices and provided customer support troubleshooting client problems, repairing peripherals, ensuring physical and information security.
Coordination and workstation support, user profile maintenance/administration, review and evaluation of information technology systems to maximum user production operations.
Assisted Information Assurance personnel in creation and management of user records and accounts.
Filing, copying information management materials and performing other duties as assigned.
07/2008 to 04/2011
Student Library AssistantUniversity Of Notre Dame – City, STATE,
Supervisor: Ms. Jean King, 574-631-5685.
Served as an Information Management Assistant for a large major university library complex.
Designed electronic file systems and maintained electronic and paper files.
Responsible for digital catalog database and data file management, records and reference material management
Assists in maintaining information technology library materials and digital information.
Handles distribution of information, documentation and materials to other libraries, commercial or institutional organizations.
Performs other duties to include clerical support using office automation systems as required.
Miscellaneous duties include: filing, correspondence, telephone calls, directing visitors, copying and assembly of materials, material update and access to electronic or other databases.
11/2010 to 2011
Assistant to Technical Support Services for Department of Army critical computer systemsHeadquarters, United States Army Medical Research And Materiel Command – City, STATE,
Responsible for installation, hardware troubleshooting and software upgrade, maintenance and repair of computers, laptops, Blackberries and other removable media.
Configured hardware, software and network communication devices and provided customer support troubleshooting client problems, repairing peripherals, ensuring physical and information security.
Coordination and workstation support, user profile maintenance/administration, review and evaluation of information technology systems to maximum user production operations.
Set up, tested and configured desktops, laptops and printers.
11/2010 to 2011
Office Automation Headquarters, United States Army Medical Research And Materiel Command – City, STATE,
Supervisor: Mr.Kevin Utter Deputy Chief Information Officer, (301) 222-6483.
Served during the summer as an Assistant to Technical Support Services for Department of Army critical computer systems.
Responsible for installation, hardware troubleshooting and software upgrade, maintenance and repair of computers, laptops, Blackberries and other removable media.
Configured hardware, software and network communication devices and provided customer support troubleshooting client problems, repairing peripherals, ensuring physical and information security.
Coordination and workstation support, user profile maintenance/administration, review and evaluation of information technology systems to maximum user production operations.
04/2010 to 07/2010
Student Intern United States Army Medical Research and Materiel Command,
Deputy CommanderOffice Automation – City, STATE,
Supervisor: Mrs.Barbara McFadden, Chief, Information Officer, (301) 619-3035.
Served during the summer as a student intern, responsible for installation, hardware troubleshooting and software upgrade, maintenance and repair of computers, laptops, Blackberries and other removable media.
Configured hardware, software and network communication devices and provided customer support troubleshooting client problems, repairing peripherals, ensuring physical and information security.
Coordination and workstation support, user profile maintenance/administration, review and evaluation of information technology systems to maximum user production operations.
Trained users on various Microsoft operating systems, assisted users with email account creation, strong password structuring and identified potentially harmful files and/or emails.
Education
Expected in May 2011
Bachelors of Arts: Theology/Computer Applications University of Notre Dame - Notre Dame , IN GPA:
Expected in May 2007
Select One: High School Degree St. Johns College Preparatory High School Prospect Hall - Frederick , MD GPA: Honor Graduate and Academic Honors/Scholar
Honor Graduate and Academic Honors
Expected in January 2014
Masters of Science: Information Technology Hood College - Frederick, MD GPA:
Masters of Science Information Technology
Expected in January 2013
Computer Security Certification: Information Security Hood College - Frederick, MD GPA:
CompTIA - A+ Certified
CompTIA – Security+ Certified
Certificate in Information Security/Cyber Security
Expected in 2011
Supplemental Degree: Computer Applications University of Notre Dame - Notre Dame, IN GPA:
•13 Credits in Engineering Field (Chemical Principles and Engineering)
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Resume Overview
School Attended
University of Notre Dame
St. Johns College Preparatory High School Prospect Hall
Hood College
Hood College
University of Notre Dame
Job Titles Held:
Assistant to the Assistant Information Assurance Security Officer
Information Security Student Intern
Student Library Assistant
Assistant to Technical Support Services for Department of Army critical computer systems
Office Automation
Student Intern United States Army Medical Research and Materiel Command,
Deputy Commander