Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Strategic Manager with experience leading and overseeing restaurant/bar operations and hospitality industry business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives.

  • Finance and Accounting Oversight
  • Cost Reduction
  • Quality Assurance
  • Policy Development and Enforcement
  • Budget Control
  • Multitasking and Prioritization
  • Customer Relations
  • Desktops, Laptops and Mobile Devices
  • POS Terminal Operations
  • Inventory Tracking and Management
Work History
Restaurant Manager , 09/2021 to Current
Marriott InternationalEl Segundo, CA,
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Managed 30-person team of cooks and back of house and front of house staff for fast-paced restaurant.
  • Carefully interviewed, selected, trained and supervised staff.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
Assistant to GM/Restaurant Bar Manager, 07/2019 to 03/2020
Cedar Fair Entertainment CompanyNew Braunfels, TX,
  • Developed partnerships with NFLPA to host weekly Monday Night Football event, with 15% of proceeds benefiting Boys and Girls Club of America.
  • Addressed all complaints and resolved problems with both staff and customers.
  • Hired and trained new employees to ensure consistent quality service for guest.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Bar Manager, 01/2010 to 01/2018
HyattMount Pleasant, SC,
  • Established bar guideline to be followed throughout service.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Designed special drink and cocktail offerings on weekly basis as part of seasonal offerings.
  • Shrunk inventory costs 30% through proactive evaluation and adjustment of vendor relationships.
  • Poured and prepared mixed drinks for over 500 customers weekly.
Bar Manager/Bartender, 01/2008 to 01/2011
Drinks On Me CateringCity, STATE,
  • Directed bartending operations, overseeing seamless beverage service.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Developed drink menu with creative cocktails, contemporary wines and craft beers.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 42% improvement over prior onboarding process
Food & Beverage Supervisor, 01/2006 to 01/2008
Embassy SuitesCity, STATE,
  • Hosted daily customer appreciation reception for hotel guests.
  • Assisted all room service staff to work properly and provided customers with proper amenities for each guest level.
  • Managed staff of 15, with overall department improvement for 3 months straight.
  • Monitored bar set-up maintenance programs, checked buffet/ reception tables and initiated plans to ensure overall beauty and cleanliness of reception area.
  • Inspected food and beverage product preparation programs and maintained goodwill of company.
Associate of Arts: Business Administration, Expected in
The Wilma Boyd School of Business (PTI) - Pittsburgh, PA,

Sep - 2001 Bartending School of America

Aug - 2019 Food Protection Manager Certificate

Sep - 2021 ServSafe Allergen Certificate

Nov - 2021 ServSafe Alcohol Certificate

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Resume Overview

School Attended

  • The Wilma Boyd School of Business (PTI)

Job Titles Held:

  • Restaurant Manager
  • Assistant to GM/Restaurant Bar Manager
  • Bar Manager
  • Bar Manager/Bartender
  • Food & Beverage Supervisor


  • Associate of Arts

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