Multi-talented college student consistently rewarded for success in planning and operational improvements of local and business experience in insurance and governmental procedures while positively impacting overall morale and productivity.
Skills
Have been recognized to exhort speech and grammar with fluidity and ease in both written and oral context.
Exposed on a regular basis to situations and scenarios that require complex problem solving skills.
I enjoy the collaborative and joint effort of completing an agenda through the means of teamwork.
I can appropriately manage time and complete assignments within an appropriate time frame.
I can brainstorm and come up with ideas in order to proceed with a project or assignment.
Fluent in Both American English and Spanish (Mexico)
Microsoft Word
Microsoft Outlook
Microsoft Excel
Experience
Assistant to District Manager, 10/2019 - Current The Saint Louis Brewery, Llc – Saint Charles, MO,
Sorted, opened and routed incoming correspondence and deliveries to help District Manager respond quickly to business and customer requirements.
Provided multifaceted services to District Manager by running errands, managing mail, scheduling appointments
Performed general office duties, including delivering messages and emails to Insurance agents and clients.
Recorded expenses and maintained records of expenditures
Produced highly accurate internal and external letters and memoranda.
Assisted manager in all aspects of business operations.
Server, 07/2019 - 10/2019 Applebee's Grill & Bar – City, STATE,
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Served needs of more than one-hundred customers in busy restaurant environment.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Front End Cashier/Customer Service Representative, 01/2019 - 06/2019 Lowe’s Home Improvement – City, STATE,
Operated cash register for cash, check and credit card transactions with great accuracy.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Checked prices for customers and processed items sold by scanning barcodes.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Maintained current knowledge of store promotions and highlighted sales to customers.
Counted money in drawers at beginning and end of each shift.
Answered questions about store policies and concerns to support positive customer experiences.
Host/Carside Specialist/ Server, 10/2016 - 01/2019 Applebee's Neighborhood Grill & Bar – City, STATE,
Host
Conducted hourly dining room and server checks to assess readiness for expected customer loads.
Planned and executed 2- 20-guest parties by organizing menus, spaces and special requests.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Carside
Entered orders in electronic system, drove to customer addresses to deliver food and beverages in person and processed cash and card payments on location.
Called and updated customers on order status and alerted when menu items ran out before kitchen processed orders, making changes and suggesting alternatives to preserve customer satisfaction.
Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws and promotional coupons.
Server
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Served needs of more than one-hundred customers in busy restaurant environment.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education and Training
High School Diploma: , Expected in 05/2016 - Greeley Central High School - Greeley, CO GPA:
Associate of Arts: United States Government And Politics, Expected in 05/2019 - New Mexico Junior College - Hobbs, NM GPA:
Bachelor of Arts: United States Government And Politics, Expected in 05/2021 - New Mexico State University - Las Cruces, NM GPA:
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