Management professional versed in all aspects
of operations management, from scheduling and finance to
production and marketing. Possesses
exceptional communication, organizational and presentation capabilities.
Incoming product rotating and keeping it organized
Receiving/Shipping and Vendor claim Problem Solver
Budgeting and Forecasting
Customer Relations Specialist
Quality Assurance and Control
Unsurpassed Work Ethic
Superb Management Skills
Managed a $2,000,000 Landscaping Distributors. Wrote and Execute sales plan. Wrote orders, picked orders and planned deliveries. I worked out Vendor claims and resolved receiving problems. Ordered product from vendors to fill orders. Controlled all cash/credit sales and all banking duties. Worked with Inventory Specialist on cycle counting and inventory adjustments.
Assistant Manager of a $100,000+ a week Store In Charge of Hiring Wrote and Executed Sales, Shrink, and
Customer Service Plan Ordered and Worked Load Worked with Vendors and held them Accountable In
Charge of Change order from Bank and Daily Deposits Opens and Closes Registers Daily Balances Safe and
Nightly Sales Inventories Store Once a Year Execute Weekly Sales Ads and Price Changes, Return Product
Withdraws Scan Damages, Check For Outdated Merchandise Review and Analyze Sales and Profit Report
Monthly and Execute Action Plan to Improve Sales/Profit Very Knowledgeable in One Hour Photo
Knowledgeable in Pharmacy, Can Work in Pickup/Drop off Window Train and Developed Employees to
Perform Superior Customer Service Over 30 Years of Customer Service Over 30 Years in Retail
Cater to Social club with brother 3 to 4 times a year.
In Charge of 22 Stores/Bakeries for Safeway. Passed California food handlers safety test. My Total Sales for 22 Stores Over $615,000 a week. Visited Stores Daily, Checking Sale, Service, Profit and Quality of Product. I Communicated with my 22 Bakery Managers by Conference Calls and Group Meeting in a Classroom Setting. I tracked all 22 Bakeries Sales and Profits. I visited Struggling Bakeries and Analyzed Problems in either Sales, Profit or Shrink Increased Profits by Using Sales Trends and Shrink History. I used 3 Different Reports to obtain a 12% Overall Shrink Percent, Which was #1 in the Division.
Assistant Team Leader Bakery DepartmentMay 2017 to Current Whole Foods － Redwood City, CA
ATL of a 50,000 a week Bakery/Juice/Coffee bar
In charge of payroll editing and finalizing employees hours for the week
Day to day duties on running a bakery/juice coffee bar
Checking in produce/deliveries and verifying loads
Opening and closing duties performed
Sitting in on new hire interviews
Assisting on monthly inventory
In charge of monthly safety topic and conducting one on one meeting with all bakery/juice and coffee bar employees
Help with production Baking/Decorating
Sale Center ManagerJun 2016 to Apr 2017 Horizon Distributors － Dublin, CA
Manager of a $2,000,000 a year Landscaping distributor. Ordering and maintaining inventory keeping
shrink to a
minimum. Excellent Customer Service Skills Accuracy
and attention to detail. Maximize Profit and Loss,
Performance by Executing
Company Policies and Procedures, and to Provide Superior Customer Service. Receiving/Shipping duties including receive and resolve, and calling vendors on any errors in receiving.
Supervised a team of 1 Inventory Specialist and 2 associates and 1 Delivery Truck Driver
Compiled and drafted 2 shrink reports per year.
Reports gave numbers and goals that we had to reach each 6 months.
I balanced registers, did bank deposits, controlled petty cash drawer, varied all credit slips and matched credit/cash sales with bank. Resolved any discrepancies with bank.
Ordered, maintained a well stocked warehouse and front store keeping out of stocks to a minimum.
Working close to my Inventory Specialist to keep shrink to a minimum.
Assistant ManagerJan 2012 to Jun 2016 CVS Pharmacy － Redwood City, CA
of a $100,000+ a week Store/Pharmacy Over 3 Years Assistant Manager Controlling inventory
and managing stock Organizing backroom supplies Ordering and maintaining inventory keeping shrink to a
Excellent Customer Service Skills Accuracy and attention to detail Maximize Profit and Loss,
Performance by Executing Company Policies and Procedures, and to Provide Superior Customer Service.
Supervised a team of 2 shift managers and 20 associates.
Reduced employee turnover by 15% through working close with old and new employees.
Listening to their
input and using it and giving credit to the employee.
Reduced overtime by 12% by hiring employees by having job fairs or looking at competitors and recruiting.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Completed 20 performance reviews each quarter, offering praise and recommendations for improvement.
Compiled and drafted 2 shrink reports each year.
Reports gave numbers and goals that we had to reach each 6
Bakery MerchandiserJun 2002 to Nov 2011 Safeway － Pleasanton, CA
In charge of 22 Bakery for Safeway a District, with sales over $615,000 a week
Visited stores daily, checking sales, service, shrink and profit
Focused on struggling stores. Visited and made changes, counselled employees or gave direction. Then followed up weekly to see improvement.
I communicated with all 22 Bakery Managers by email, conference calls or one on one meetings.
Conducted interviews to hire Bakery Managers and or Bakery clerks.
I was in charge of 15 remodel Bakeries and 1 Brand new store.
I added or adjusted out product for each bakery depending on sales and shrink. I adjusted schematics to maximize sales and profit. Which help my district become number 1 in sales and shrink which always adds to profit
I was number 1 in service out of 15 district by having meeting with struggling clerks in a classroom setting once a month
High School DiplomaJune 1981South San Francisco High School － South San Francisco, CA