Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Currently studying Environmental Science and Anthropology at Western Washington University.

  • Advanced Verbal and Written Communication
  • Proficient in Microsoft Office Applications
  • Customer Service
  • Leadership Abilities
  • Interpersonal Skills
  • Self-Motivator
  • Efficient Multitasking
  • Collaboration Skills
  • Problem Solving
  • Conflict Resolution
  • Organizational Skills
  • Time Management
  • Adaptability
  • Quick Learner
  • Attention to Detail
Work History
Assistant Supervisor/LEAD, 01/2016 to 01/2017
Ring's End, Inc.Branford, CT,
  • All previous supervisors for program are no longer with the YMCA, Nicole Pontillo (most recent supervisor) is still willing to be spoken with: (XXX)-412-5734
  • -Facilitated program through coordinating/planning activities and community meals, tracking meal data and reporting information to the local food bank, training/mentoring a group of rotating volunteers within program, etc.
  • Actively communicated with staff, volunteers, and attending caregivers/parents to ensure program fluidity and inclusivity.
  • Allocated funds in program budget and made proper arrangements for the program to receive compost service the following year.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Identified individual volunteer's unique skill-sets and delegated tasks accordingly.
  • Set overall vision and provided team leadership.
  • Directed, advised, and aided staff of 2-4 rotating volunteer's to promote positive child care techniques and interpersonal skills whilst speaking to program attendees.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Introduced daily team reviews to discuss any difficulties encountered by program volunteers, then provided feedback on alternative approaches for future situations.
  • Introduced weekly team lunches to discuss program changes, listen and consider suggestions for program improvement, begin organizing potential program activities, and plan for the next week's meals.
  • Handled program attendees complaints, resolved issues and adjusted program dynamics to meet changing needs of the community.
  • Instructed guardians on program goals, procedures and rules (safety considerations) to promote beneficial outcomes for all community members.
  • Kept accurate records on participants' program attendance and first aid usage to uphold program guidelines and collect need-based data about the surrounding community.
  • Kept games equipment, craft supplies, and program facilities organized and maintained. Ensured the cleanliness of program facilities, equipment, appliances, and countertops.
  • Supervised attendee activities to address behavioral issues and promote fun, safety and inclusivity.
Sales Associate, 06/2016 to 11/2017
Penn State UniversityUniversity Park, PA,
  • Supervisor: Shallice Barrett (XXX) 575-0432
  • Trained and developed understanding of company processes, product knowledge, customer service and selling techniques.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Answered customer questions regarding sizing and accessories
  • Solved customer challenges by offering alternative products and styles.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Lifted and moved boxes of product weighing on average 30-50lb. Unpacked, sorted, and processed new product shipments.
  • Restocked shelves with new or needed product, back-stocked additional inventory, and created promotional product displays.
  • Tracked sale promotions, product price deductions, and store's stock using company inventory management software.
  • Accurately placed discount signs according to promotions and efficiently retagged items slated for clearance.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Part-Time Project Assistant, 01/2015 to Current
Family Business- First Cabin ConstructionCity, STATE,
  • Michael Claire: (XXX)-713-4401 or (XXX)-242-5653
  • Answered phone calls, noted customer needs, relayed customer messages, etc.
  • Observed/learned about business logistics and management relating to scheduling, time-management, pricing, budgeting, customer relations, etc.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Assisted in renovations by removing refuse, performing light demolition and painting.
  • Positioned and held lumber, timber and paneling in place to prepare for cutting and fastening.
  • Learned general home maintenance through assisting with door-knob replacements, closet door instillations, linoleum and vinyl floor laying, calking techniques, minor fixes, etc.
  • Aided various outdoor projects including shoveling and laying gravel, stripping old paint, digging in-ground firepits, replacing small deck sections, etc..
  • Acquired landscaping and outdoor maintenance skills such as weeding, lawn-mowing, shrub/tree trimming, English Ivy removal, flora and vegetable planting techniques, gutter/roof cleaning, etc..
Teaching Assistant (Unpaid), to
WWU Anthropology DepartmentCity, STATE,
  • Teaching Assistant for ANTH 201, Cultural Anthropology and ANTH 362, Anthropological Perspectives on Asia. Both courses were taught by Professor (Sophie) Yeon Yu
  • Assisted students of all ability levels develop college-level learning skills and good study habits.
  • Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
  • Kept abreast of latest information on specific subjects and learning strategies.
  • Participated in lesson planning and curriculum implementation through use of assigned readings, relative videos, and group discussions, which promoted further understanding of corresponding learning targets.
  • Set up visual aids, equipment and classroom displays to support lesson delivery.
  • Took attendance, provided feedback on assignments, held pre-exam review sessions, and maintained student records to help reinforce student learning and assist Professor Yu with administrative tasks.
Bachelor of Science: Environmental Science, Expected in
Western Washington University - Bellingham, WA,
  • Member of WWU Figure Skating Club
  • Coursework in Plant Identification, PNW Natural History and Fieldwork
  • Coursework in Qualitative and Quantitative Research, Research Study Design and Development, and Data Analysis
  • Continuing education in Environmental Science and Anthropology
MA: , Expected in
South Seattle Community College - Seattle, WA,
: , Expected in
Mount Rainier High School - ,
  • Elected Captain of Mount Rainier Golf Team
  • Elected Captain of Mount Rainier Track Team
  • Member of Mount Rainier Drama Club
  • Member of Mount Rainier Interact Club (Rotary International)
  • Professional development completed in the collaborative creation of Mount Rainier's 2016 School Yearbook
  • 4 years.
  • Captain.
  • MRHS Gymnastics 2 years.
  • Captain.
  • MRHS Track & Field 4 years.
  • Captain.
  • MRHS Yearbook Staff 2015-2016.
  • Campfire USA Member Elementary-High School.
  • WWU Figure Skating Team 2016-Present Other Benefits.
  • CPR/First Aid Certified.
  • Experience in Microsoft Software Programs.
  • WA State Boaters Education Card.
  • CITI Research With Human Subjects Certification.
  • Adult and Child CPR/First Aid Certification
  • WA State Boaters License
  • Human Subjects Research CITI Certification

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School Attended

  • Western Washington University
  • South Seattle Community College
  • Mount Rainier High School

Job Titles Held:

  • Assistant Supervisor/LEAD
  • Sales Associate
  • Part-Time Project Assistant
  • Teaching Assistant (Unpaid)


  • Bachelor of Science
  • MA

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