- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Currently studying Environmental Science and Anthropology at Western Washington University.
- Advanced Verbal and Written Communication
- Proficient in Microsoft Office Applications
- Customer Service
- Leadership Abilities
- Interpersonal Skills
- Self-Motivator
- Efficient Multitasking
- Collaboration Skills
| - Problem Solving
- Conflict Resolution
- Organizational Skills
- Time Management
- Adaptability
- Quick Learner
- Attention to Detail
|
Assistant Supervisor/LEAD, 01/2016 to 01/2017
Ring's End, Inc. – Branford, CT,
- All previous supervisors for program are no longer with the YMCA, Nicole Pontillo (most recent supervisor) is still willing to be spoken with: (XXX)-412-5734
- -Facilitated program through coordinating/planning activities and community meals, tracking meal data and reporting information to the local food bank, training/mentoring a group of rotating volunteers within program, etc.
- Actively communicated with staff, volunteers, and attending caregivers/parents to ensure program fluidity and inclusivity.
- Allocated funds in program budget and made proper arrangements for the program to receive compost service the following year.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Identified individual volunteer's unique skill-sets and delegated tasks accordingly.
- Set overall vision and provided team leadership.
- Directed, advised, and aided staff of 2-4 rotating volunteer's to promote positive child care techniques and interpersonal skills whilst speaking to program attendees.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Introduced daily team reviews to discuss any difficulties encountered by program volunteers, then provided feedback on alternative approaches for future situations.
- Introduced weekly team lunches to discuss program changes, listen and consider suggestions for program improvement, begin organizing potential program activities, and plan for the next week's meals.
- Handled program attendees complaints, resolved issues and adjusted program dynamics to meet changing needs of the community.
- Instructed guardians on program goals, procedures and rules (safety considerations) to promote beneficial outcomes for all community members.
- Kept accurate records on participants' program attendance and first aid usage to uphold program guidelines and collect need-based data about the surrounding community.
- Kept games equipment, craft supplies, and program facilities organized and maintained. Ensured the cleanliness of program facilities, equipment, appliances, and countertops.
- Supervised attendee activities to address behavioral issues and promote fun, safety and inclusivity.
Sales Associate, 06/2016 to 11/2017
Penn State University – University Park, PA,
- Supervisor: Shallice Barrett (XXX) 575-0432
- Trained and developed understanding of company processes, product knowledge, customer service and selling techniques.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Answered customer questions regarding sizing and accessories
- Solved customer challenges by offering alternative products and styles.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Lifted and moved boxes of product weighing on average 30-50lb. Unpacked, sorted, and processed new product shipments.
- Restocked shelves with new or needed product, back-stocked additional inventory, and created promotional product displays.
- Tracked sale promotions, product price deductions, and store's stock using company inventory management software.
- Accurately placed discount signs according to promotions and efficiently retagged items slated for clearance.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Part-Time Project Assistant, 01/2015 to Current
Family Business- First Cabin Construction – City, STATE,
- Michael Claire: (XXX)-713-4401 or (XXX)-242-5653
- Answered phone calls, noted customer needs, relayed customer messages, etc.
- Observed/learned about business logistics and management relating to scheduling, time-management, pricing, budgeting, customer relations, etc.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Assisted in renovations by removing refuse, performing light demolition and painting.
- Positioned and held lumber, timber and paneling in place to prepare for cutting and fastening.
- Learned general home maintenance through assisting with door-knob replacements, closet door instillations, linoleum and vinyl floor laying, calking techniques, minor fixes, etc.
- Aided various outdoor projects including shoveling and laying gravel, stripping old paint, digging in-ground firepits, replacing small deck sections, etc..
- Acquired landscaping and outdoor maintenance skills such as weeding, lawn-mowing, shrub/tree trimming, English Ivy removal, flora and vegetable planting techniques, gutter/roof cleaning, etc..
Teaching Assistant (Unpaid), to
WWU Anthropology Department – City, STATE,
- Teaching Assistant for ANTH 201, Cultural Anthropology and ANTH 362, Anthropological Perspectives on Asia. Both courses were taught by Professor (Sophie) Yeon Yu
- Assisted students of all ability levels develop college-level learning skills and good study habits.
- Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
- Kept abreast of latest information on specific subjects and learning strategies.
- Participated in lesson planning and curriculum implementation through use of assigned readings, relative videos, and group discussions, which promoted further understanding of corresponding learning targets.
- Set up visual aids, equipment and classroom displays to support lesson delivery.
- Took attendance, provided feedback on assignments, held pre-exam review sessions, and maintained student records to help reinforce student learning and assist Professor Yu with administrative tasks.
Bachelor of Science: Environmental Science, Expected in
Western Washington University - Bellingham, WA,
GPA:
- Member of WWU Figure Skating Club
- Coursework in Plant Identification, PNW Natural History and Fieldwork
- Coursework in Qualitative and Quantitative Research, Research Study Design and Development, and Data Analysis
- Continuing education in Environmental Science and Anthropology
MA: , Expected in
South Seattle Community College - Seattle, WA,
GPA:
: , Expected in
Mount Rainier High School - ,
GPA:
- Elected Captain of Mount Rainier Golf Team
- Elected Captain of Mount Rainier Track Team
- Member of Mount Rainier Drama Club
- Member of Mount Rainier Interact Club (Rotary International)
- Professional development completed in the collaborative creation of Mount Rainier's 2016 School Yearbook
- 4 years.
- Captain.
- MRHS Gymnastics 2 years.
- Captain.
- MRHS Track & Field 4 years.
- Captain.
- MRHS Yearbook Staff 2015-2016.
- Campfire USA Member Elementary-High School.
- WWU Figure Skating Team 2016-Present Other Benefits.
- CPR/First Aid Certified.
- Experience in Microsoft Software Programs.
- WA State Boaters Education Card.
- CITI Research With Human Subjects Certification.
- Adult and Child CPR/First Aid Certification
- WA State Boaters License
- Human Subjects Research CITI Certification
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