Hardworking Assistant Supervisor bringing 5 years of truck manufacturing experience. Proficient in managing people and resources to accomplish challenging objectives.
Dependable Assistant Supervisor specializing in RLFA/HFL. Knowledgeable about documentation, reporting and training. Adept at improving team productivity and reducing costs.
Dedicated Supervisor with excellent issue and conflict resolution skills, offering 3 1/2 years of experience leading talented teams. Knowledgeable in inventory control and process improvement. Builds collaborative partnerships within departmental lines to achieve departmental and team results.
Enterprising assistant supervisor offering demonstrated success in team leadership, organizational problem-solving and customer service. Successful at overseeing team performance and allocating resources to meet workflow and demand. Excellent conflict resolution skills with proven ability to defuse high-stress situations.
Skills
Staff motivation and discipline
Employee training
Processes and procedures
Leadership
Goal-oriented
Data entry
Coordination
Team building
Critical thinking
People skills
Customer service
Decision-making
Process updates
Experience
06/2017 to Current
Assistant SupervisorEos Energy Enterprises Inc. – Edison, NJ,
Identified and corrected performance and personnel issues to reduce impact to business operations.
Updated policies and procedures to maximize team efficiency and productivity.
Increased volume of work while maintaining high level of accuracy and quality.
Delegated daily tasks to team members to optimize group productivity.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Established and enforced clear goals to keep employees working collaboratively.
Complied with company policies, objectives and communication goals.
Resolved customer complaints and adjusted policies to meet changing needs.
Inspected incoming supplies to conform with materials specifications and quality standards.
Realigned workflows with changing business demands by evaluating processes and employee strengths.
Enhanced group productivity by developing and implementing new strategies.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Provided ongoing training to address staff needs.
Developed position rotation to support continuous improvement and operator development.
Stayed up to date on personal inventory and success rates to communicate and collaborate with suppliers.
Cross-sold additional products and services to purchasing customers.
Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
Collected payment from customers, made change and provided receipts.
Followed safety rules to keep clean driving record with no accidents or incidents.
Completed order forms and collected payments to keep customer accounts current.
Cleaned vehicle regularly to maintain professional appearance.
Identified prospective customers by using business directories and following leads from existing clients.
Consulted with customers to gain feedback and address concerns with products or services.
Communicated clearly for solid connections with established customers to promote new products.
Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
03/2002 to 04/2011
Shift RunnerCordis LLC – City, STATE,
Engaged inventory control skills to keep careful eye on all supplies.
Managed and empowered cross-functional teams and implemented continuous improvement programs to increase productivity and quality while reducing costs by [Number]%.
Delegated tasks to employees and monitored activities and task completion.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Organized daily workflow and scheduled staff vacations for adequate coverage.
Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Assisted with performance reviews to identify areas of improvement.
Inspected incoming supplies to conform with materials specifications and quality standards.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
Maintained visually appealing and effective displays through use of lighting and signage.
Managed schedules, accepted time off requests and found coverage for shifts.
Generated reports to assess performance and make adjustments.
Documented production levels, materials used and special incidents to keep management informed of daily activities.
Education and Training
Expected in
: Computer And Information Sciences ICPR Junior College - San Juan, PR GPA:
Expected in
Certificate: Electrician Instituto De Banca Y Comercio - Lajas, PR GPA:
Expected in
: Industrial Electronics Technology Universidad Inter Americana - San German, PR GPA:
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