Automotive Service Manager with 6 years of experience ensuring efficient and timely services to customers for vehicle repair and maintenance. Demonstrated ability to manage the administration of a full-service automotive service department Competent knowledge of functioning of automobiles, parts and repair. Outstanding communication and organizational skills. Highly adept in managing and motivating a culturally-diverse workforce.
Versatile Customer Support Manager highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training to support and set up teams for success. Hardworking and reliable with excellent attention to detail to manage processes and timelines to accomplish tasks.
Seasoned Customer Service Manager bringing 8 years in sales management and support. Skilled people motivator with proven leadership abilities to go extra mile. Documented history leading teams to achieve results by exercising independent judgment and accomplishing goals in high pressure scenarios.
Strategic in approaching systematic issues with customer service team performance to boost productivity and maximize customer loyalty. Familiar with automotive customer needs and best practices. Offering over 8 years of experience in service roles and readiness for new professional challenges with growing team.
Talented Customer Support Manager offering expertise in resolving issues within set time limits to maximize customer satisfaction. Excels at building customer loyalty and generating repeat business opportunities through customer retention. Proven experience implementing large-scale customer service processes and managing support teams that span multiple locations.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Skillfully direct and motivate customer service personnel in successful strategies to manage calls and increase efficiency. Excellent problem-solving, team leadership and mentoring skills. Help front-line associates maintain high customer satisfaction by delivering solid support and managing escalated calls.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
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