Efficient in all Microsoft Application Software including Word, Excel, Access, Power Point, Outlook, Microsoft Windows Information Technology - Computer Networking Systems Proficient in Microsoft Office Professional. Proven ability to diagnose, troubleshoot, and resolve technical problems. Quick learner with strong working knowledge of software, hardware, networking, operating systems, and security applications Outstanding communication skills; demonstrated background working well with students and co-workers in one-on-one and group settings. Superior analytical and problem-solving abilities, with track record of improving operations. Type 75 words per minute
Highlights
Operating Systems:
Windows 2000/ME/XP, Mac OS X
Software Applications:
Salesforce, MS Office 2000/XP (Word, Excel, Power Point, Outlook, Access), Adobe Photoshop
Experience
Assistant Service Manager, 10/2013 - Current Briggs Equipment, Inc. – Mobile, AL,
Coordinate activities of personnel conducting research and testing program on automotive equipment considered for acquisition based on such factors as operational performance, costs of operation and maintenance, operational safety, and compliance with environmental laws and regulations.
Coordinate automotive repair and maintenance services to obtain maximum utilization of automotive equipment and prevent operational delays in other departments.
Review and submit staff proposals for modifications to vendor or manufacturer.
Owner, 05/2011 - 02/2014 Kroger – Erie, CO,
Developed relationships with new and existing clients and set them up with outstanding limosine/limobus transportation Schedule appointments to examine and/or rent limousines Inspect limousines and make sure the maintenance is up to date and prepared for random audits Advertised and marketed limousine/limobus Payroll and customer billing.
Continue to excel in personal sales, using Salesforce, while being a model for team members to follow.
Achieve daily, weekly and monthly goals with persistent and enthusiastic outreach.
Build and maintain personalized relationships with prospective and current members.
Customize the buying experience by encouraging involvement in products and services that align with the unique needs, interests and goals of the prospective member.
Increased the revenue of the business through the sale of Club memberships.
Assisted members in their seach for healthiness.
Producing consistent monthly sales by enrolling prospective members in the club and providing an enthusiastic level of service to all existing members.
IT Specialist, 10/2007 - 07/2008 Ralph Lauren – Gretna, LA,
Selected, configured, and tested computer hardware and software.
Configured desktop applications on Windows XP.
Good understanding and experience working and supporting Microsoft based client, windows XP/vista, Outlook 2003/7.
Professional Teller, 01/2006 - 10/2007 Bank Of America – City, STATE,
Identified customer needs and recommended financial products and services to consumer and small business customers.
Analyzed customer's financial and operating strategies and recommend alternative or additional financial services to best meet the customer's immediate and long-term personal and business needs.
Processed transactions including cashing checks, accepting deposits and loan payments, and processing withdrawals.
Sales Associate, 02/2004 - 12/2005 Radioshack – City, STATE,
Developed relationships with new and existing customers and provideded relevant information to maximize sales volume.
Ensured that each customer receives exceptional service by greeting and acknowledging every customer, maintaining solid product knowledge and excelling at all other aspects of customer service.
Assisted in processing and replenishing merchandise and monitoring floor stock.
2.
Education
A.A.S: Business Administration, Expected in July 08 - Northern VA Community College - , GPA: Business Administration
High School Diploma: , Expected in June 04 - Centreville High School - Centreville, VA GPA: Maintained a 3.0 grade point average
*Future Business Leaders of America
Relevant Coursework: Small Business Planning Marketing Management IT Networking Managing Financial Resources Global Business Perspectives
Skills
Adobe Photoshop, Schedule appointments, billing, Business Planning, buying experience, computer hardware, client, clients, customer service, Financial, Inspect, Mac OS, Managing, Marketing Management, Access, Excel, MS Office 2000, Outlook, Power Point, Windows 2000, Windows XP, Word, Networking, Operating Systems, Payroll, Producing, sales, transportation, unique, vista
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