assistant salon manager resume example with 14+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Employee hiring and retention
Budget administration
Staff motivator
Developing menus
Work History
Assistant Salon Manager, 03/2013 to Current Ratner – Red Bank, NJ,
Oversaw and improved [Product or Service] deliveries worth over $[10000 plus] per year through efficient coordination of daily operations.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
Achieved personal sales goals by upselling products to meet individual needs.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Prepared daily shifts based on demand and scheduled appointments.
Advertised salon services on social media platforms.
Offered discounts and manager promotions to loyal customers.
Identified competent talent for salon professionals to have full salon floor coverage for amenities.
Gathered feedback from clients to provide pleasant salon experience.
Devised seasonal promotions and discount packages to increase clientele loyalty base.
Oversaw daily operations of salon, including employee performance, facility cleanliness and sales.
Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
Handled employee scheduling and coverage needs during business hours.
Controlled inventory by tracking expenses, purchases and shelf stock.
Removed outdated policies and modernized structure.
Met with customers to discuss upcoming events and style requirements.
Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
Maintained general appointment calendar and set shift schedules.
Hairstylist, 06/2009 to Current Snip-Its – Hicksville, NY,
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
Offered highly skilled and diverse salon services to over [5 to 10] daily customers, including cuts, color services and extensions.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Performed in-home services for elderly clients unable to travel to salon.
Recorded notes for future reference, including customer preferences and services delivered.
Processed payments by entering sales in register.
Determined appropriate hair treatments based on conditions and textures.
Accumulated 45 + clients weekly through one-on-one, personal service.
Permed, relaxed and bleached hair for over [Number] customers daily.
Scheduled onsite and offsite makeup appointments for clientele.
Counted and documented opening and closing cash amounts daily.
Designed individualized plans to assist customers in healing damaged or dry hair.
Completed safety training and certifications.
Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
Assistant Manager, 11/2019 to 09/2020 Regal Cinemas Corporation – El Dorado Hills, CA,
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Increased sales from $[one million] to $[five million by driving operational efficiencies and building excellent customer rapport.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Mentored [Nine]-member sales team in applying effective sales techniques and delivering top-notch customer service.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Completed [Timeframe] inventory counts to verify stock levels, address discrepancies and forecast future needs.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Administrative Assistant, 04/2007 to 07/2009 Brightspring Health Services – Cookeville, TN,
Created PowerPoint presentations for business development purposes.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained complex digital filing system for financial information.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Managed [Software] databases converting complex data into easy-to-interpret data.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Maintained staff directory and company policy handbook for human resources department.
Handled client correspondence and tracked records to foster office efficiency.
Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
Executed record filing system to improve document organization and management.
Organized weekly staff meetings and logged minutes for corporate records.
Created detailed expense reports and requests for capital expenditures.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Education
Associate of Arts: Cosmetologist, Expected in 03/2012 to Empire Beauty School Charlotte , NC - E. Independence Blvd. Matthew NC , GPA:
: Early Childhood Education, Expected in 09/2008 to Midland Technical College - West Columbia, SC, GPA:
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