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Assistant Salon Director Resume Example

Resume Score: 80%

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ASSISTANT SALON DIRECTOR
Summary

Store manager/ Assistant manager with over 23 years of experience in building relationships, commission based sales, cultivating partnerships, retaining top accounts and growing profit channels. I'm driven to exceed sales goals and build long term relationships with customers, creating a positive shopping experience through high quality customer care. Energetic and reliable, I'm well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers. I have experience in BOPIS (Buy online, pickup in store) and ROPIS (Reserve online, pickup in store) to give added profit for the company and giving the customer the enjoyment of shopping online with the convenience of picking up in store.

Skills
  • Sales professional
  • Staff training and development
  • Merchandising
  • Team building
  • Store opening and closing procedures
  • Employee supervision and motivation
  • Excellent customer service skills
  • Reliable
  • Team-oriented
  • Accurate cash handling
  • Team Leadership
  • Sales professional
  • Inventory Control
  • Excellent communication skills
  • Operational budgeting
  • Shift checklists
  • Exceeding company goals
  • Upselling / Add on sales
Experience
Suntan City | Waynesboro, VAAssistant Salon Director01/2020 - Current
  • Inspected equipment and work stations to comply with established standards and regulations.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Assessed, optimized and elevated operations to target current and expected demands.
Hibbett Sports | Staunton, VAStore Manager07/2015 - 07/2019
  • Interviewed, hired, supervised and trained eight employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Collaborated with the District Manager to recruit and develop personnel and cultivate top performance.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Worked closely with the District Manager and Regional Manager to formulate and build store brand and strategy.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Addressed customer inquiries and resolved complaints.
  • Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll.
  • Contributed to merchandising ideas at team sales meetings.
  • Enforced adherence to policies, standards and security protocols.
Save A Lot | Waynesboro, VAAssistant Store Manager09/2013 - 05/2015
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
Sally Beauty | Harrisonburg, VAAssistant Store Manager12/1994 - 10/2012
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Maintained organized store, responded to customer complaints and answered questions quickly.
Education and Training
Robert E. Lee High School | Staunton, VAHigh School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Suntan City
  • Hibbett Sports
  • Save A Lot
  • Sally Beauty

School Attended

  • Robert E. Lee High School

Job Titles Held:

  • Assistant Salon Director
  • Store Manager
  • Assistant Store Manager

Degrees

  • High School Diploma

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