Assistant Sales Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Seeking a position in the field of Computer/Information Technology Administration and Management which will require me to utilize my exceptional computer skills, abilities and experience.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
04/2015 to 07/2015
Assistant Sales Manager Advocate Construction , ,
  • Maintains promotional database by inputting invoice and bill-back data.
  • Updates managers by consolidating, analyzing, and forwarding daily action summaries.
  • Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
  • Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.
  • Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
  • Provides sales vs.
  • projection results by preparing and forwarding sales tracking reports.
  • Forwards samples by entering request; arranging shipment; notifying customer.
  • Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.
  • Prepares sales presentations by compiling data; developing presentation formats and materials.
  • Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses; forwarding for reimbursement.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes department and organization mission by completing related results as needed.
10/2011 to 03/2016
IT and Co-Owner Capital Vacations Hilton Head Island, SC,
  •  We are a small business based at Camp-Perrin, Cayes, in the south of Haiti, and we provide a range of professional computer services to home and business users.
  • Enabling customers to get the most out of their computers is high on our list of priorities.
  • We also sort out the problems if it breaks, upgrade the system if it\\'s slow, remove viruses if it becomes infected or build you a new system designed to your specification and price range if you want something better.
07/2011 to 09/2012
IT Technician Sentinel Technologies Inc , ,
  • Planned, assembled and installed computer systems in designated networks as per specifications.
  • Installed and configured IT network components and assisted in the implementation of designed IT network configuration.
  • Performed customer services on different firms' departments and resolved hardware and software technical problems in the system elements after detailed analysis, including computer failures and software malfunctioning.
  • Monitored and administered IT systems of firms and made recommendations to senior managers regarding hardware replacements, upgrades and new installations required.
  • Provided solutions and technical guidance to clients facing technical issues and difficulties.
  • Maintained records of hardware issues, performance and supplies.
09/2010 to 11/2013
Desktop Support Technician Séminaire Collège De Mazenod City, STATE,
Configured and installed new Microsoft and Macintosh systems ·         Troubleshooted and resolved desktop support issues ·        
Maintained the up to date operating procedures inside the IT department ·        
Performed off hour help desk support ·        
Created user accounts and managed access control of desktop and Network applications ·        
Worked with hardware and software dealers to confirm well-timed product delivery ·        
Maintained hardware and software record. ·        
Determined whether problems were due to connectivity or if they were higher layer problems.
Expected in 2010
Bachelor of Science: Computer/Information Technology Administration and Management
CFPH (Centre de Formation Professionnelle d'Haïti) ou CANADO-TECHNIQUE - P-au-P, Ouest
Computer/Information Technology Administration and Management
Grade: 85/100
Know French, Creole, English and Spanish
• Demonstrated ability to communicate electronically and in-person with end users experiencing difficulties in computer system
• Well versed in consulting user guides, hardware manuals and other documents to research and execute solutions
• Track record of responding to tickets quickly and recognize problems immediately
• Special talent for troubleshooting technical problems faced by users
• First-hand experience with a wide range of operating systems
• Functional knowledge of Windows systems • Highly skilled in troubleshooting a variety of hardware and branded systems
• Hands on experience in finding software problems and resolving issues
• Proficient in both coding and connectivity procedures and protocols
• Excellent ability to keep abreast of modern computer technologies
• In depth knowledge of popular software and hardware configurations • Competent at laying complex networks and upgrading the same
• Proficient in LAN and WAN repair • Special interest in embedded systems and the engineering involved

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • CFPH (Centre de Formation Professionnelle d'Haïti) ou CANADO-TECHNIQUE
Job Titles Held:
  • Assistant Sales Manager
  • IT and Co-Owner
  • IT Technician
  • Desktop Support Technician
  • Bachelor of Science

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