Assistant Sales Manager Resume Example Hot Topic

ASSISTANT SALES MANAGER

Professional Summary

Hardworking sales management professional bringing 4+ years of experience in business industry environments combined with forward-thinking approach to developing territories, boosting efficiency and strengthening processes. Dedicated to enhancing customer retention with service-focused approaches. Demonstrated record of accomplishment in cultivating strong sales channels.

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Certificate in Microsoft Office PowerPoint 2010
Ambassador Award for Academic Achievement
High Honor Roll throughout High School years

Skills

Product and Service Sales
Scheduling
Employee Training
Sales
Product Knowledge
Shrink reduction
Promotions and specials
Training and mentoring
Team Building
Customer assistance
Cash register operations

POS Systems
Retail Merchandising
Security Monitoring
Cash Handling
Multi-tasking ability
Written and verbal communication
Adaptability
Cleaning procedures
Time management skills
Bilingual

Work History

Assistant Sales Manager, 10/2020 to Current
Hot Topic – Elizabeth, NJ

Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Managed day-to-day staffing and handled scheduling for all store employees.
Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
Answered product questions with up-to-date knowledge of sales and store promotions.

Assistant Sales Manager, 10/2016 to 08/2020
Modell's Sporting Goods – Kearny, NJ

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Identified and hired exceptional candidates to fill key sales roles and strengthen revenue development.
Completed store opening and closing procedures, including counting drawers and managing security.
Used Domo Inc. to keep track of sale's team performance metrics.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Managed day-to-day staffing and handled scheduling for all store employees.

Sales Associate, 03/2016 to 10/2016
Modell's Sporting Goods – Jersey City, NJ

Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Supported efficient and timely replenishment of sales floor merchandise.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Answered questions about store policies and concerns to support positive customer experiences.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Assisted customers with locating and choosing merchandise in any store department.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Counted cash in register drawer at beginning and end of shift.

Sandwich Artist, 05/2015 to 04/2016
Subway – Jersey City, NJ

Efficiently prepared sandwiches and other menu items for guests.
Checked completed orders for accuracy and bagged meals for easy carrying.
Communicated menu item information and offered suggestions to promote featured products.
Maintained clean, sanitized and well-organized food preparation zones.
Operated manual and electric appliances to peel, slice and trim food.
Trained team members to prepare sandwiches and other items according to instructions.
Cleaned food preparation areas, tools and equipment.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

Education

High School Diploma: 06/2015
William L. Dickinson High School - Jersey City, NJ

Associate of Science: Business Administration, Expected in 2022
Hudson County Community College - Jersey City, NJ

Resume Overview

Companies Worked For:

Hot Topic
Modell's Sporting Goods
Subway

School Attended

William L. Dickinson High School
Hudson County Community College

Job Titles Held:

Assistant Sales Manager
Sales Associate
Sandwich Artist

Degrees

High School Diploma : 06/2015
Associate of Science : Business Administration , Expected in 2022

Assistant Sales Manager Resume Example

Resume Score: 80%

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