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assistant residence manager resume example with 10 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Proactive [Job Title] with proven skills in team leadership and training. Capable in overseeing daily residential operations, staff activities and schedules. Knowledgeable about best practices in [Type] care and applicable regulations.


Polished Group Home Manager with drive to create environment where both residents and staff members thrive. Enthusiastic professional with background in program planning, recommending modifications to existing programs and advocating for residents.


Resourceful individual with a high level of integrity and a strong work ethic. A bilingual Group Home Manager with [Number] years of experience facilitating residential policies and procedures, completing employee performance appraisals and coordinating food services.

Skills
  • Client advocacy
  • Budgeting
  • Database Management
  • Staff Management
  • Financial management, budgeting and reporting
  • PPE Compliance
  • Public Speaking
  • Proficient in Microsoft Office
  • Strong interpersonal, organizational, leadership and communication skills, both written and verbal
  • Strong analytical skills
  • Familiarity with clinical and medical domains
  • Ability to proactively initiate, mobilize, internal resources, prioritize, and drive to results with a strong emphasis on continuous quality improvement.
  • Interviewing skills
  • Client needs assessments
  • Scheduling
  • Client health monitoring
  • Person-Centered Care Plans
  • Employee performance management
  • State Reporting Requirements
Work History
Assistant Residence Manager, 04/2017 - Current
Devereux Newtown Square, PA,
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
  • Created staff work schedules so each shift had appropriate number of employees for coverage.
  • Assisted residents with basic hygiene and healthcare needs.
  • Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Monitored direct care activities for optimal patient protections and infection control standards.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Mentored and coached staff to improve performance and interactions with residents and coworkers.
  • Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
  • Offered learning opportunities to help residents develop important life skills.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Worked with senior case managers to optimized quality of life for clients and develop person centered goals.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Developed and implemented variety strategies to promote client self-sufficiency.
  • Coordinated with staff development to maintain state and agency requirements for residential staff through in-depth trainings, workshops, seminars and other learning opportunities.
  • Assisted in development of programs and monitored effectiveness against individual participant needs.
Community Habilitation Specialist, 01/2016 - 04/2017
Ontario Arc Stanley, NY,
  • Helped vulnerable individuals navigate complex healthcare system.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Planned, assigned and directed work, as well as evaluated employee performance.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Provided complex counseling and identified alternative resources for patient care.*
  • Obtained demographic, insurance and financial information from community members to offer thorough and personalized assistance.*
  • Completed regular check-ins and progress report for each client.
Direct Support Professional, 06/2013 - 01/2016
Amazon Dsp Driver Bridgeton, MO,
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients adjusting to hospital procedures using highly structured settings.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Developed rapport to create safe and trusting environment for care.
  • Maintained clean, safe and well-organized patient environment.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Supervised daily activities and provided assistance to staff.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Helped diagnose patients and deliver treatments with medication administration and specimen collection.
  • Assisted disabled clients to support independence and well-being.
  • Recorded status and duties completed in logbooks for management.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Completed regular check-ins and progress report for each client.
  • Handled incoming information requests for several busy executives.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained entire family's schedule and organized events.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Supervised 3-4 household staff, contractors and vendors.
Warehouse Logistics Supervisor, 11/2011 - 01/2015
Johnson Controls, Inc. Huntsville, AL,
  • Performed freight processing functions, assisting associates with irregularities in [Type] freight.
  • Conducted inventory audits with [Number]% accuracy following company procedures.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Handled [number] calls per [timeframe] to address customer inquiries and concerns.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supervised work of contracted employees to keep on task for timely completion.
Education
Bachelor of Arts: Psychology, Expected in 12/2019
-
SUNY Purchase - Purchase, NY
GPA:
Status -
Associate of Arts: Human Services, Expected in 05/2017
-
Dutchess Community College - Poughkeepsie, NY
GPA:
Status -

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Resume Overview

School Attended

  • SUNY Purchase
  • Dutchess Community College

Job Titles Held:

  • Assistant Residence Manager
  • Community Habilitation Specialist
  • Direct Support Professional
  • Warehouse Logistics Supervisor

Degrees

  • Bachelor of Arts
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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