Assistant Registrar resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

ASSISTANT UNIVERSITY REGISTRAR Academic professional with over 29 years of experience with the University System of Georgia institution Middle Georgia State University. Highly knowledgeable in higher education procedures to streamline document processing, retention, and team operations. Results-driven and hardworking with top-notch communication and organization skills. Areas of expertise include: Banner Student Information System, OnBase Imaging, leadership, project management, customer service, verbal and written communication, training and development, problem solving, presentations, team building, multi-tasking. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, recordkeeping, regulations, and best practices. Dedicated to training and mentoring top talent while cultivating a productive work culture.

  • Banner Information System
  • Microsoft Office (Excel, Outlook, PowerPoint, Word)
  • Microsoft Teams,
  • Zoom
  • OnBase Imaging
  • Cascade
  • Presentation Creation
  • Employee Timesheet Processing
  • Planning and Coordination
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
Work History
Assistant Registrar, 01/2019 to Current
Carthage CollegeChicago, WI,
  • Member of Office of Registrar management team responsible for overseeing day-to-day operations of main university campus
  • Manages coordination of transfer evaluations campus-wide, graduation eligibility, academic renewal, course catalog, veteran's certification, student retention, problem solving, and responsible for Academic Data Collection (ADC) error reporting processes
  • Supervises staff of eight for Office of Registrar on main university campus
  • Assists graduation coordinator with reviewing over 600 student records to determine graduation eligibility; verifies necessary documentation and required coursework
  • Assists university registrar by corresponding with academic advisors and other university personnel to ensure students graduation requirements are met
  • Assists university registrar with reviewing and processing over 200 petitions per semester related to graduation requirements, including course exceptions, substitutions, and waivers
  • Runs ADC error reporting processes, disseminates errors to responsible department for timely corrections, and submits report to University System of Georgia by due date
  • Assists university registrar with overseeing all transfer credit policies and evaluation of credit records
  • Verifies change of grade accuracy and checks for completion of academic renewals prior to processing
  • Maintains Office of Registrar website using Cascade
  • Under FERPA guidelines responds to requests for information from various individuals by providing appropriate documents
  • Assists university registrar with preparation of required reports for University System of Georgia
  • Remains solutions-oriented in face of complex problems to assist management and overall campus community
Transcript Evaluation Coordinator, 01/2007 to 01/2019
Middle Georgia State UniversityCity, STATE,
  • Evaluated over one thousand transcripts for all accepted students
  • Handled over 50 calls per day to address students' inquiries and concerns
  • Assisted registrar with end of term processing (academic and learning support dismissals, learning support exits, grade entry, grade point average analysis, and course withdrawal limits) as needed
  • Designed, implemented, and managed successful transcript evaluation training manual to meet department and university needs
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Participated in team-building activities to enhance working relationships
  • Collaborated with schools and department heads to determine course equivalencies
  • Assisted registrar with Academic Data Collection (ADC) of all university enrollment data
Recorder II/Transfer Specialist, 01/2000 to 01/2007
Macon State CollegeCity, STATE,
    • Evaluated over one thousand transcripts for former and continuing students for Office of Registrar while assessing former students' eligibility for re-admission to college
    • Assisted registrar with end of term processes
    • Supervised two student workers
    • Generated reports to track enrollment data and evaluation requirements; updated student information system accordingly
    • Tracked attempts and progression of remediation coursework of over 500 students in learning support program; determined program exits and updated information system accordingly
    • Managed and responded to correspondence and inquiries from faculty, staff, and students
Master of Science: Information Technology: , Expected in 2017
Bachelor of Science: Information Technology: , Expected in 2005
Associate of Science: , Expected in 2002

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Resume Overview

School Attended


Job Titles Held:

  • Assistant Registrar
  • Transcript Evaluation Coordinator
  • Recorder II/Transfer Specialist


  • Master of Science: Information Technology
  • Bachelor of Science: Information Technology
  • Associate of Science

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