Assistant Registrar Resume Example (North Dakota State University)

ASSISTANT REGISTRAR

Summary

Highly motivated, proactive problem-solver with strong interpersonal, management, and computer skills with over eight years of experience in education.

Highlights

Extremely knowledgeable about registration processes and student record management.
Capable of using judgment, discretion, and decision making skills in dealing with confidential and sensitive issues.
Remarkable ability to interpret and communicate college policies and procedures.

Comprehensive understanding of regulatory requirements with respect to student academic records.
Effective oral and written communication skills.
Highly skilled at working collaboratively in a culturally diverse environment.
Committed to social justice.

Professional Experience

North Dakota State University Fargo, ND Assistant Registrar 03/2015 to 08/2017

Managed all matters related to domestic and international transfer services such as test and placement credits for current and prospective students in multiple databases and student information systems.
Supervised transfer coordinators and data processors to ensure accurate entry and evaluation of placement credits.
Member of various university and state committees focused on student recruitment and retention.
Coordinated new student registration activities for the Office of Registration and Records.
Ensured amendments to general education courses and policy were updated in publications, course catalogs and schedules, and online lists as well as state Common Course Numbering and GERTA databases.
Trained faculty and staff with various student modules such as Campus Solutions, College Schedule Planner, Student Success Collaborative, and Transfer Evaluation System.
Evaluated and processed consortium agreements, general education, and academic appeals on behalf of faculty senate.

University of Miami Coral Gables, FL Associate Registrar 09/2014 to 02/2015

Directed the consolidation of user access to student academic data, in keeping with federal privacy provisions (FERPA).
Problem solves programming issues for all National Student Clearinghouse activities including enrollment, degree verification, and Student Tracker files.
Project lead for the implementation of CourseLeaf CAT academic bulletin.
Maintained and scheduled the Office of the Registrar's operational calendar.
Collaborated with Admissions to ensure efficient enrollment activities for all matriculated students.
Maintained all web-based resources for the Office of the Registrar including website development and Ask UM responses.

North Dakota State University Fargo, ND Programmer/Analyst 06/2012 to 08/2014

Coordinated the Office of Registration and Records programming, assessment, and analysis needs and resources to ensure data integrity and consistency.
Assisted in the developed of data request website to process data requests for faculty, departments, administration, and constituents.
Developed MS Access Database for the Provost Office to coordinate and track all functions related to summer school enrollment.
Assisted Bison Connection with mandated procedures to achieve accurate student counts for State and Federal Census reporting.
Analyzed data to assist with assessment efforts and identify trends and patterns in data to provide better customer service and information in the academic success of students.
Lead developer for Academic Advisement Reports(AAR) in PeopleSoft Campus Solution including implementing HMTL features and link to reading reports.
Adhered to term process deadlines to ensure timely posting of registration and records procedures such as assigning registration appointments and posting degrees.
Kept abreast of developments in the field by reading current literature and attending professional conferences.

Globe University Moorhead, MN Adjunct Instructor 04/2009 to 12/2011

Instructed Mathematics and Professional Development courses. Averaging two courses a quarter.
Developed course materials and assessed students' mastery of academic skills and competencies.
Utilized varies teaching styles and methodologies to accommodate diverse learning styles.
Strong experience teaching with technology such as Blackboard, Smart Board, and Web-Assign technologies.
92% student retention rate and average mid-quarter instructor evaluation score of 4.5/5.
Inspired students to translate their academic interests into the real world by taking positive actions.
Lectured and communicated effectively with students from diverse backgrounds.
Maintained regularly-scheduled office hours to advise and assist students.

Relevant Achievements

Swanson Health Products Fargo, ND Senior Circulation Analyst 06/2007 to 05/2012

Responsible for the reporting and analysis on all direct marketing print pieces (catalogs, flyers), including key performance metrics and customer segmentation analysis.
Developed detailed dashboards and reports of campaign results, comparing tests to control groups to evaluate expected sales, net sales lift, and net margin impact in order to determine program effectiveness.
Trained and supervised a circulation staff of two.

Swanson Health Products Fargo , ND Merchandising Supervisor 10/2005 to 06/2007

Supervised Merchandising department, recruited, and trained a staff of four by designing and implementing a Merchandising database and handbook to increase department efficiency.
Assisted Product Development team in line reviews by providing industry insight of current market trends in the vitamin industry.
Evaluated margin impact of merchandising decisions. Used analytical skills to achieve sales and margin objectives.
Tracked sales performance of all items, and worked with merchandising team to determine placement recommendations of new items based on performance.
Monitored competitor pricing and made recommendations to maintain competitive sale advantage.
Submitted monthly reports: top 100 items for Swanson and National products by units, sales, and margin.

Manatee School for the Arts Palmetto, FL Mathematics Teacher 08/2004 to 07/2005

Incorporated constructive philosophy of teaching into classroom by implementing various student-oriented methodologies to foster learning.
Established and maintained positive relationships with students, parents, and faculty by encouraging an environment of open communication and support.
Collaborated with six grades teachers to design curriculum and lesson plans that encouraged mathematics.
Challenged and motivated students through in-depth lectures and discussions.

Education

Ph.D.: Education North Dakota State University, Fargo, ND

Emphasis: Institutional Analysis

Expected graduation Fall 2021

MBA: Business Administration 2010 Strayer University, Newington, VA

Emphasis: Finance

Bachelor of Arts: Mathematics 2004 University of South Florida, Tampa, FL

Technical Skills

Blackboard Learning System Management
CampusLabs Baseline
CourseLeaf Management System
Expression Engine
ImageNow
IntelliResponse Knowledge Base Console System
Jira Tracking Issue System
MicroSoft Office Suite
National Student Clearinghouse
Oracle/PeopleSoft Student Information System
Qualtrics
SharePointe
SPSS
Transfer Evaluation System (TES)

Memberships

American Association of Collegiate Registrars and Admissions Officers (AACRAO), February 2015 to September 2017
Black Student Association, North Dakota State University, Staff Advisor, March 2017 to August 2017
Black/African American Faculty and Staff Affinity Group, North Dakota State University, October 2012 to August 2014
Higher Education User Group (HEUG) member, June 2012 to Present
Staff Senate, North Dakota State University, May 2013 to May 2014