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Assistant Property Manager /Manager Resume Example

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ASSISTANT PROPERTY MANAGER /MANAGER
Professional Summary

Experienced Residential Property Manager, Assistant Manager, and Leasing Agent successful at raising occupancy rates by securing long-term tenants. Trained in Yardi and Onsite and all laws established by Texas Apartment Association. Dedicated with in-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills.

Accomplishments
  • Maintained high occupancy during 2020.
  • Supervised team of staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Demonstrated skill and career growth by being promoted 3 times in 3 years.
  • Supervised a team staff members.
Skills
  • Property tours and inspections
  • Exceptional oral and written communication skills
  • Adaptable
  • Financial budgeting and reporting
  • Knowledge of building codes
  • Budgeting
  • Residential Property Managers (NARPM) member
  • Property management
  • Tenant and eviction laws
  • Building operations
Work History
Assistant Property Manager /Manager | 09/2020 to Current
JLB Partners - Richardson, TX
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Detailed and promoted specifics of accommodations during tours of vacant condominiums for prospective clients.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Oversaw monthly collections of funds, maintaining high payment rates by building positive relationships with tenants.
  • Developed policies and procedures for effective property management.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Property Manager | 12/2019 to 09/2020
Mistletoe Station Apartments - Ft. Worth , TX
  • Compiled maintenance and repair requests for submission to maintance department and reached out to local contractors for bid proposals.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Communicated effectively with owners, residents and on-site associates.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Kept meticulous records of all correspondence between management and tenants.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Completed annual rent calculations using housing database software.
  • Maintained constant balance and accounting of property petty cash account.
  • Audited files and reported any issues requiring follow-up to program manager.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Assistant Property Manager | 01/2019 to 12/2019
The Roxton Apartments - Denton, TX
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Escalated any major issues to property manager for immediate remediation.
  • Developed policies and procedures for effective property management.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Attended staff meetings and took extensive notes to share with property manager.
  • Processed security deposit refunds.
  • Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Leasing Consultant | 08/2018 to 01/2019
Summit By Norstar - Irving , TX
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Administered operations to handle needs of tenants across 300 property units.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Performed background checks on over 200 apartment applicants.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Distributed and followed up on tenant renewal notices.
  • Kept meticulous records of all correspondence between management and tenants.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Education
Ischool High School - Lewisville, TX | High School Diploma05/2015
Certifications
  • First Aid/CPR Certified
  • Notary Public
  • TAA Certified in Fair Housing and Affordable Housing.
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Resume Overview

Companies Worked For:

  • JLB Partners
  • Mistletoe Station Apartments
  • The Roxton Apartments
  • Summit By Norstar

School Attended

  • Ischool High School

Job Titles Held:

  • Assistant Property Manager /Manager
  • Property Manager
  • Assistant Property Manager
  • Leasing Consultant

Degrees

  • Ischool High School - Lewisville , TX | High School Diploma

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