Dedicated social service provider, excellent at juggling multiple tasks and working under pressure. Strong relational and communication skills, and a compassionate, positive team player.
Strong interpersonal skills
Excellent team player and community builder
Verbal and written communication skills
Creative problem solver
Assistant Program Manager, 07/1995 to 10/1995 Humanitarian Service Project – West Chicago, IL
Assisted the Director of a social service program that served local needy elderly residents and children through monthly sponsorship.
Greeted numerous visitors, including potential sponsors and other social service organizations.
Completed data entry, tracked sponsorship payment plans and maintained the client adoption system.
Compiled company information and related material and distributed it to interested sponsors and volunteers.
Enlisted the support of volunteers and collaborated with businesses and community groups.
Offered constructive feedback and contributed ideas at weekly staff meetings.
Director of Social Services and Admissions, 03/1992 to 07/1995 Parkway Healthcare Center – Wheaton, IL
Interviewed and assessed prospective incoming residents and their families, and coordinated the admissions process, including educating about patient rights and responsibilities.
Coordinated and contributed to interdisciplinary team care plan meetings, and on-going assessments of resident/family needs.
Consulted with residents and their families when developing long term treatment plan goals and objectives.
Supported residents and families in coping with long term care placement, dementia and grieving.
Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
Led weekly support groups, dealing with depression, dementia and grief.
Conducted weekly one-on-one counseling sessions to address emotional and social needs.
Revised treatment plans in consultation with other staff based on patient progress.
Compiled weekly and monthly progress reports to review each resident's response to care plan.
Spearheaded and conducted community outreach efforts to market facility's services.
Continually maintained and improved the facility's reputation and positive image in the markets served.
Bachelor of Arts: Sociology/Social Work, 1992 Wheaton College - Wheaton, IL
Designed a service project program and led art appreciation presentations at the elementary school level. Helped organize and implement a number of school wide events, and served frequently in the classroom for special projects and events.
Served with World Relief in helping new refugees with assimilation.
Volunteered regularly with the community homeless shelter program.
Designed and led weekly service projects for the children's program at local church, inspiring kids to serve others in need.