assistant program coordinator resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Accomplished professional with outstanding social grace and a professional and friendly demeanor. Clear written and verbal communication skills with an outstanding attention to detail. Specialties include program development, event planning, strong organizational skills, and team-building. Communicates information and ideas clearly and efficiently. Known for great attention to detail and strong interpersonal communication skills. Excels at multitasking and liaising with various departments.
Skills
Critical thinking skills
Social grace
Project coordination
Strategic planning
Proficient in Microsoft software
Proficient in meeting platforms (I.e. Zoom, Google Meet)
Strong written and verbal communication
Work History
09/2020 to CurrentAssistant Program CoordinatorThe May Institute Inc | West Bridgewater, MA,
Created content and instructed over 100 students on sports, health, and wellness using behavior analytic principles.
Managed project coordination of webinars and instructional content.
Scheduled and supervised staff meetings to discuss new behavior analytic content for social media such as sports and culture.
Instructed over 200 professionals in the field of behavior analysis on the use of behavior analysis in sports.
Orchestrated program development across the fitness, nutrition, and sports departments by recruiting appropriate professionals to co-instruct webinars.
Piloted first youth cheerleading program based on behavior analytic principles.
10/2016 to CurrentRegistered Behavior TechnicianBridgewell | Merrimac, MA,
Recorded data and documented progress of clients while adhering to prescribed treatment plan.
Collaborated with client's school-based special education team to implement positive interventions within a school setting increasing client’s classroom success by 65% in less than 1 month.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
Conducted functional behavior assessments, functional analysis, and preference assessments to identify target behaviors and function of behaviors.
Utilized Central Reach to document patient information, collect data, write progress notes and formulate treatment plans.
Drafted and updated treatment plans based on Vineland-3 assessment results and the overall needs of the client.
Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior and increased client’s goal mastery by 70%.
Offered active guidance during each session to families and caregivers.
03/2016 to 08/2016Social Compliance ManagerL Brands | Greenwood, IN,
Created social compliance division to improve workplace satisfaction, reduce environmental impact, increase employee community involvement, and successfully and ethically expand international and domestic customer relationships.
Worked directly with CEO to create company programs to improve employee motivation.
Selected by CEO to ensure all mills were in compliance with company standards and values.
Created and implemented company ride share program and increased employee carpooling by 75%.
Designed and conducted employee surveys to improve workplace satisfaction.
Designed, drafted, and edited content for organizational publications.
Supervised and processed all monetary and product donations for nonprofit organizations across the US.
Prepared and presented comprehensive reports to upper management and audit team covering issues and recommendations regarding financial discrepancies and providing recommendations.
Played instrumental role in company-wide risk management, supporting enhancements in business processes and controls.
Reduced company’s financial obligation within waste management by 20%.
08/2009 to 03/2016Accounts Receivable SupervisorBanks Sadler | Virtual Location, NV,
Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
Researched and resolved customer payment discrepancies for multi-million dollar accounts.
Developed written documentation to include communications with external auditors, legal documents, investors, and job descriptions.
Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
Coordinated development of workflow simplifications for finance department.
Collaborated with web developer and IT department on the creation of retail websites.
Led the execution of external audits and ensured 100% accuracy and compliance.
Reduced external audit fees and various state sales tax by 30% each year through careful management of resources and use of more structured collection process.
Implemented company-wide fraud prevention policy to reduce fraud within e-commerce transactions by 40%.
Spearheaded accounts receivable department personnel training.
Assisted other departments with account discrepancies and provided solutions.
Simplified and integrated many interdepartmental functions and processes including credit processing between customer service and finance.
Resolved complaints from clients and customers and fielded overall company reviews.
Verified accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
Processed incoming payments in accordance with established financial policies.
Reconciled daily accounts receivable ledger and verified proper posting.
Education
Expected in 2020 to to Master of Arts | Applied Behavior AnalysisBall State University, Muncie, INGPA:
Expected in 2015 to to Bachelor of Science | PsychologyUniversity of Phoenix, Las Vegas, NVGPA:
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