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assistant operations officer resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Dynamic leader with success spearheading tactical planning and leading teams through diverse operational requirements. Skilled trainer and mentor to subordinate personnel to improve productivity and technical understanding while maximizing team performance. Experienced investigator, leader and mentor bringing 26 years' experience in law Enforcement. Technically astute and decisive with good problem-solving and organizational skills. Seek new professional challenges focused on Security and investigations.

Skills
  • Special Assignments
  • Intelligence Gathering
  • Discipline and Focus
  • Training
  • People Skills
  • Work Ethic
  • Data Management
  • Reliable and Trustworthy
  • Relationship Building
  • Problem Resolution
Experience
Assistant Operations Officer, 10/2020 - Current
Glacier Bancorp Chelan, WA,
  • Drafted reports and led presentations to inform upper management of operational inefficiencies and recommended improvements.
  • Streamlined training and operations through modification of SOPs.
  • Trained Special Agents on responsibilities and procedures.
  • Developed training programs for Drug Suppressions and other investigative processes in preparation for full spectrum of operations.
  • Oversaw Investigative funds program for the 6th MP GRP (CID), overseeing the funds for 15 offices.
  • Worked successfully with diverse group of coworkers to accomplish goals and address investigative needs and training.
  • Oversaw investigative reports information to support 15 offices on ground.
  • Managed administrative needs of group, including recordkeeping and report writing, with team of four people.
  • Advised commanding team on operational needs, capabilities and unforeseen operational problems.
  • Led operational planning teams to address investigative concerns and training needs.
Operations Officer, 10/2019 - 10/2020
Securitas Security Services Usa, Inc. Troutdale, OR,
  • Trained and mentored four Special Agents in Charge, their subordinate Special Agents and civilians on responsibilities, instigative techniques and procedures.
  • Streamlined training and operations through modification the evidence room SOP.
  • Directed staffing resources to surge to investigative needs in Korea.
  • Oversaw staffing resources for Senior Special Agents to ensure proper rotational coverage for leaders.
  • Designed and implemented review process for all felony level investigations in Korea.
  • Partnered with senior Army leaders, senior U.S. Government Officials, U.S. Attorney's, Staff Judge Advocate and Korean Government for cooperating on security and investigations.
Special Agent in Charge, 02/2009 - 10/2019
U.S. Army Criminal Investigation Division City, STATE,
  • Reviewed and approved reports summarizing felony level investigations.
  • Recommended policies, procedures and security measures to senior military leaders.
  • Built effective working relationships with law enforcement professionals, resulting in improvements in joint investigations/ surveillance and case investigations.
  • Developed and implemented programs to safeguard government assets and logistical procedures.
  • Prepared legal documentation for court proceedings, search warrants and overall legal documents.
  • Supervised staff in criminal investigations involving multiple states and jurisdictions.
  • Monitored wide-ranging investigations involving undercover work.
  • Delivered consistent strategic and tactical leadership to to a variety of investigations to include Fraud, Sexual Assaults, Larcenies and Deaths.
  • Developed and directed training programs for Special Agents and civilian personal working for the organization.
  • Executed search warrants on properties suspected of illegal activities while following protocols to maximize personnel safety.
  • Investigated crimes, checked into claims of suspicious activity on properties and interviewed witnesses.
  • Provided detailed reports on all investigative activities.
  • Investigated crimes, gathered evidence and made arrests.
  • Gathered evidence for court cases and appeared in court.
  • Provided evidence for criminal and civil cases and court hearings.
  • Performed arrests as required.
  • Examined criminal backgrounds and served arrest warrants.
  • Assisted with apprehension of suspects.
Education and Training
Associate of Science: , Expected in 08/2009
-
Central Texas College - Killeen, TX
GPA:
Status -
Bachelor of Arts: Law, Expected in
-
University of Maryland - University College - Hyattsville, MD
GPA:
Status -
Additional Information

LAW ENFORCEMENT/OTHER TRAINING:

Psychology of Killing, 2019

Crime and Criminal Intelligence Analyst Course, 2017 Crisis Negotiation Level One, 2016

Multidisciplinary Strangulation Response and Investigation Course, 2019 Structured Child Interview Course, 2014

Special Agent Laboratory Training Course, 2014 Online Social Media and Criminal Investigations, 2013 Evidence Management Certification Course, 2013 Combat Lifesavers Course, 2012

Special Agent in Charge Course, 2010

CID Supervisor Sexual Assault Training, 2010 Advanced Crime Scene Course, 2009

Human Trafficking and Hate Crime Investigations Course, 2008 Field Order Officers Training, 2008

Basic Narcotics Investigation Course, 2007 Post Blast Course, 2007

Anti-terrorism Officer Course Basic and Advanced Course, 2007 Family Advocacy Staff Training Course, 2007

CID Sexual Assault Investigations Course, 2006

Multi-jurisdictional Counter Drug Task Force Training, 2006 Terrorism: Threats, Tactics, Training and Technology Course, 2003 Unit Movement Officer Course, 2004

Protective Services Training Course, 2003

Intervention and Prosecution of Child Fatalities and Physical Abuse, 2003 Introduction to Computer Search and Seizure, 2002

CID Special Agent Course, 2002

REID Interview and Interrogations Course I and II, 2001

Child Abuse Prevention and Investigation Techniques Course, 2001 Domestic Violence Intervention Training Course, 2000

Counter Drug Investigations, 2000

Drug Abuse Resistance Education (DARE) Trainer Course, 2000 Military Police Investigations Course, 1999

International Police Mountain Bike Association Course, 1997

LEADERSHIP COURSES:

Warrant Officer Senior Service Education, 2019; Warrant Officer Intermediate Level Education, 2015; CID

Special Agent Warrant Office Advanced Course, 201O; CID Special Agent Warrant Officer Basic, 2006; Warrant Officer Course, 2006; Basic Non-Commissioned Officer Course, 2005; Primary Leadership Development Course, 2000

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Resume Overview

School Attended

  • Central Texas College
  • University of Maryland - University College

Job Titles Held:

  • Assistant Operations Officer
  • Operations Officer
  • Special Agent in Charge

Degrees

  • Associate of Science
  • Bachelor of Arts

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