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assistant nurse manager emergency department resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Experience
01/1996 to 04/2015 Assistant Nurse Manager Emergency Department Atlantic Health System | Randolph, NJ,
  • Participated in several unit-based groups and initiated process improvement such as: Pediatric Specific 5 Level ESI Triage System, Pediatric Nurse Initiated Guidelines/Protocols, Dedicated Fast Track exclusions, Physician and Staff Relationship Building and Communication, Customer Service Improvement, Decreasing Patient LOS, Decreasing Patient LWBS rate
  • Demonstrated ability to lead and motivate outstanding healthcare teams
  • Developed and implemented pediatric nurse initiated guidelines/protocols
  • Maintained confidential personnel files
  • Strong leader for nursing personnel assigned to department
  • Oversaw and managed clinical and support staff in daily patient care activities while maintaining high level of staff morale and professionalism
  • Effectively managed clinical oversight for 46-bed Level 1 Pediatric Trauma Center
  • Participated in development, building, institution, and staff education of computerized scheduling and time and attendance program specific for department (API)
  • Participated in development, building, institution and staff education of two Pediatric specific ED charting systems, IBEX and Epic ASAP
  • Participated in development of departmental goals and objectives to improve satisfactory rating with patients
  • Created work schedules for department to ensure complete coverage of nurses, paramedics, techs, transporters, and unit clerks
  • Monitored every two hour productivity during shifts to ensure department operated within staffing budget limit
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission
  • Administered different therapies and medications in line with physician orders and treatment plan
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
  • Frequently performed triage on all incoming patients and determined severity of injuries and illnesses
  • Reported patients' status and delegated nurse assignments to achieve optimal outcomes
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
  • Addressed disruptions in patient care, including delays in discharge and postponed procedures
  • Strengthened training and leadership knowledge by taking part in continuing education programs and Leadership workshops
  • Managed 35 nurses directly in 46-bed Emergency Department by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated Nurse Manager with current information
  • Frequently provided direct patient care, stabilized patients and determined next course of action
  • Oversaw delivery of care for all patients on 46-bed emergency department, delegating nursing assignments and supervising team comprised of nurses, paramedics, technicians and unit clerks
  • Provided skilled, timely and level-headed emergency response to critically-ill patients
  • Oversaw and managed clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism
  • Communicated with members of department heads through daily shift reports
  • Promoted patient and family comfort during challenging emergent situations to enhance healing
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction through daily Leadership rounding
  • Audited charts and reviewed clinical documents to verify accuracy
01/1999 to 01/2003 Flight Nurse Conemaugh Health System | Johnstown, PA,
  • Primary care, assessment, evaluation and air transport of neonatal, pediatric and adult patients both inter- facility and scene
01/1992 to 01/1995 Staff Nurse Emergency Department Upmc | Edinboro, PA, Germany
  • Primary care, assessment and evaluation of adult and pediatric emergency patients
01/1988 to 01/1991 Staff Nurse Cardiac ICU/Emergency Department Chi Health | Enumclaw, WA,
  • Primary care, assessment and evaluation of adult cardiac post surgical patients
  • Primary care, assessment and evaluation of adult and pediatric emergency patients
01/1984 to 01/1988 Critical Care Float Nurse Pitt County Memorial Hospital | City, STATE,
  • Float Nurse for Critical Care including: Cardiac ICU, Surgical ICU, Medical ICU, Neuro ICU, Emergency Department, and PACU
  • Primary care, assessment and evaluation of critical adult patients
01/1982 to 01/1984 Staff Nurse Cardiac Step Down Unit West Florida Hospital | City, STATE,
  • Primary care, assessment and evaluation of adult cardiac patients pre and post cardiac surgery
01/1981 to 01/1982 Charge Nurse Surgical Unit Bayside Hospital | City, STATE,
  • Primary care, assessment and evaluation of pediatric and adult patients
Work History
11/2014 to Current Children's Healthcare of Atlanta | Atlanta, GA
  • Charge nurse on Pediatric Level 1 Trauma Center.
  • Oversee average of 120 patients per shift.
  • Self-directed with astute judgment skills.
  • High level of personal accountability.
  • Liaison between patients and physicians to ensure patient comprehension of treatment plans.
  • Instruct patients and family members on proper discharge care.
  • Closely monitor acute conditions.
  • Contribute substantially to successful department JCAHO accreditation.
  • Ensure HIPAA compliance.
  • Delegate staff nurse duties.
  • Ensure efficacy of treatments through monitoring of treatment regimens.
  • Follow infection control procedures.
01/1996 to 11/2014 Assistant Nurse Manager Children's Healthcare of Atlanta | Atlanta, GA
  • All the above and: Participated in several unit-based groups and initiated process improvement such as: ESI, Nurse Initiated Guidelines/Protocols, Dedicated Fast Track, Physician and Staff Relationship Building and Communication, Customer Service Improvement, Decreasing Patient LOS and Improvement of ED Flow.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Participated in and monitored Staff Quality Improvement Activities (QIA's) to identify performance areas for improvement.
  • Developed and implemented nurse initiated guidelines/protocols.
  • Maintained confidential personnel files.
  • Strong leader for nursing personnel assigned to the unit/shift.
  • Oversaw and managed 100 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Effectively managed clinical oversight for 40-bed Level 1 Pediatric Trauma Center.
  • Participated in the development, building, institution and staff education of computerized scheduling and time and attendance program specific for the ED, API.
  • Participated in the development, building, institution and staff education of two Pediatric specific ED charting systems, IBEX and ASAP.
01/1992 to 01/1995 Staff RN Veterans Administration | ,
  • Primary care, assessment and evaluation of adult and pediatric patients in the Emergency Department.
01/1988 to 01/1991 Staff RN Western Missouri Medical Center | Warrensburg, MO
  • Primary care, assessment and evaluation of adult cardiac ICU patients and adult and pediatric patients in the Emergency Department.
  • Staff RN ICU Step Down Unit and Float RN for Cardiac ICU, Surgical ICU, Medical ICU, Neurosurgical ICU, PACU, and.
01/1984 to 01/1988 Pitt County Memorial Hospital | Greenville, NC
  • Primary care, assessment and evaluation of critical adult patients.
01/1982 to 01/1984 Staff RN West Florida Hospital | Pensacola, FL
  • Primary care, assessment and evaluation of adult cardiac patients pre and post cardiac surgery.
01/1981 to 01/1982 Bayside Hospital | Virginia Beach, VA
  • Primary care, assessment and evaluation of pediatric and adult patients.
01/1999 to 01/2003 Flight RN | Atlanta, GA
  • Primary care, assessment, evaluation and air transport of neonatal, pediatric and adult patients both inter- facility and scene.
Education
Expected in 1980 to to Bachelor of Science | Nursing East Carolina University, Greenville, NC GPA:
Summary

P ROFESSIONAL S UMMARY Dedicated, experienced, high-performing RN with excellent communication, managerial, clinical and people skills demonstrated by 34 years of nursing in clinical environment ensuring high standards of culturally competent care for wide variety of patients with diverse needs. S KILLS Strong clinical judgment Patient evaluation/intervention Acute care expertise Problem resolution capability Preceptor Professional bedside manner High level of autonomy Adept at prioritizing/managing deadlines Patient/family focused In-depth knowledge of intravenous therapy

Interests
C ERTIFICATIONS , Registered Nurse in Georgia, License number RN126902 American Heart Association Basic Life Support Certification Advanced Cardiac Life Support (ACLS) Certification PALS - Pediatric Advanced Life Support Certification Trauma Nurse Core Course Certification Leadership Management Classes
Highlights
  • Strong clinical judgment
  • Customer Service
  • Process improvement
  • Protocols
  • Relationship Building
  • Scheduling
  • Intravenous therapy
  • Trauma experience
  • Patient care coordination
Skills
  • API, Customer Service, Fast, infection control, nursing, patient care, personnel, PACU, Primary care, process improvement, Protocols, Quality Improvement, Relationship Building, scheduling, surgery, Trauma, treatment plans
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    Resume Overview

    School Attended

    • East Carolina University

    Job Titles Held:

    • Assistant Nurse Manager
    • Staff RN
    • Staff RN
    • Staff RN
    • Flight RN

    Degrees

    • Bachelor of Science

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