Assistant/Night Crew Manager Resume Example
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ASSISTANT/NIGHT CREW MANAGER
Summary
Service-oriented, focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Skills
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Experience
Assistant/Night Crew Manager
May 2020 to CurrentBridgesmn － Saint Peter , MN
May 2020 to CurrentBridgesmn － Saint Peter , MN
- Accepted time off requests and found coverage for shifts.
- Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Positioned skilled staff in key areas throughout shift to optimIze department productivity.
- Cross-trained in every store role to maximize operational knowledge.
- Managed and mentored evening staff members.
- Oversaw staff and maximized productivityto consistently achieve standards and regularly exceed quotas.
- Trained and supervised staff members.
- Mentored and supported new employees to maximize team performance.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Stocked shelves and racks and placed ads in key areas to attract customers to store.
- Keeping track of inventory and daily waste.
Direct Support Professional
November 2019 to April 2020Gpm Investments － Tomahawk , WI
November 2019 to April 2020Gpm Investments － Tomahawk , WI
- Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to developmentally disabled patients.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Supported and encouraged psychiatric patients to promote health and wellness.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Documented current patient information to update supervising nurses, including vital signs, behaviors and eating habits.
- Monitored and reported clients' progress.
- Transported clients to doctor's appointments and other related errands.
- Facilitated best care by developing strong and trusting rapport with patient.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Improved patient outlook and daily living through compassionate care.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
- Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
- Assisted patients with bladder and bowel needs by helping to restroom.
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
- Helped clients with personal needs from exercise to bathing and personal grooming.
Sandwich Artist
November 2017 to November 2019Subway － City , STATE
November 2017 to November 2019Subway － City , STATE
- Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
- Organized food preparation stations and replenished supplies regularly.
- Completed efficient store opening and closing procedures each day.
- Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
- Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
- Informed customers of regular deals or monthly specials.
- Trained sandwich artists to apply attention to detail and commitment to quality.
- Restocked kitchen supplies by rotating food according to dates.
- Assisted customers, including answering questions and preparing orders.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Used system and cash register to receive payments by cash, check, credit card and voucher.
- Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
- Verified orders and bagged items for easy transport.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Quickly prepared accurate orders within timeframe.
Education and Training
GEDLincoln Trail University － City
Completed all pre-testing, family issues came about and I have not had the chance to return to complete testing.
Certifications
- Certified DSP; Cila Corp.-2019
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Resume Overview
School Attended
- Lincoln Trail University
Job Titles Held:
- Assistant/Night Crew Manager
- Direct Support Professional
- Sandwich Artist
Degrees
- GED
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