Excellent communication skills as well as proven ability to interact effectively with all staffing levels. Strong planning, organizational, problem solving and decision making skills. Ability to assume new challenges: highly motivated and self-starting. Personable Entrepreneur with a remarkable capacity for motivational leadership. Entrepreneur who grew a business from start-up through effective business planning and innovative marketing strategies. Versatile professional and hands-on leader who motivates, trains and coaches employees to drive progress toward project and company milestones.
Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.Collaborated with advertising and promotion managers to promote products and services.Developed and executed [Number] integrated marketing plans each quarter.Worked effectively in a heavily cross-functional, fast paced environment.Managed payroll and time and attendance systems.Responded to employee inquiries regarding payroll and timekeeping.Onboarded new employees in the time reporting and payroll systems.Conducted reference and background checks on all job applicants.Communicated the duties, compensation, benefits and working conditions to all potential candidates.Assisted management with presentations for business reviews and communications meetings.Served as liaison between customers, store personnel and various store departments.Computed, recorded, and proofread data, records and reports.Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes.Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.Hired and trained numerous employees, which increased the size of the staff immensely.Tracked and evaluated staff performance, and handled all promotions and terminations.Managed team of 15 or more.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.Administered all point of sale opening and closing procedures.Facilitated monthly and quarterly physical inventory counts.Replenished floor stock and processed shipments to ensure product availability for customers.
Contributed to merchandising ideas at team sale meetings.Worked closely with the district manager to formulate and build the store brand.Addressed and corrected sales staff communication issues in a tactful and effective manner.Analyzed marketing information and translated it into strategic plans.Trained staff to deliver outstanding customer service.Maintained daily record of all transactions.Completed weekly schedules according to payroll policies.
arts, cash registers, color, content, credit, excellent customer service, customer service, Interior Design, Inventory, money, payroll, policies, sales, scheduling, switchboard, tables, telephone, articles
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