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Assistant Manger/New owner Resume Example

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ASSISTANT MANGER/NEW OWNER
Summary

Excellent communication skills as well as proven ability to interact effectively with all staffing levels. Strong planning, organizational, problem solving and decision making skills. Ability to assume new challenges: highly motivated and self-starting. Personable Entrepreneur with a remarkable capacity for motivational leadership. Entrepreneur who grew a business from start-up through effective business planning and innovative marketing strategies. Versatile professional and hands-on leader who motivates, trains and coaches employees to drive progress toward project and company milestones.

Experience
Assistant Manger/New owner11/2013 to 02/2015Village Green CompaniesHarwood Heights , IL

Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.Collaborated with advertising and promotion managers to promote products and services.Developed and executed [Number] integrated marketing plans each quarter.Worked effectively in a heavily cross-functional, fast paced environment.Managed payroll and time and attendance systems.Responded to employee inquiries regarding payroll and timekeeping.Onboarded new employees in the time reporting and payroll systems.Conducted reference and background checks on all job applicants.Communicated the duties, compensation, benefits and working conditions to all potential candidates.Assisted management with presentations for business reviews and communications meetings.Served as liaison between customers, store personnel and various store departments.Computed, recorded, and proofread data, records and reports.Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes.Formulated a comprehensive business plan complete with clear and actionable sales goals and targets.Hired and trained numerous employees, which increased the size of the staff immensely.Tracked and evaluated staff performance, and handled all promotions and terminations.Managed team of 15 or more.

Assistant Manager09/2013 to 11/2013Village Green CompaniesHighland , CA

Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.Administered all point of sale opening and closing procedures.Facilitated monthly and quarterly physical inventory counts.Replenished floor stock and processed shipments to ensure product availability for customers.

Hostess/ Receptionist05/2013 to 11/2013Cvs HealthMountain View , CA
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Maintain knowledge of current sales and promotions Compute sales prices, total purchases and receive and process cash or credit payment.
  • Inventory stock and requisition new stock.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Order or requisition supplies and equipment for tables and serving stations.
  • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Assistant Manager06/2012 to 03/2013Cotton OnCity , STATE

Contributed to merchandising ideas at team sale meetings.Worked closely with the district manager to formulate and build the store brand.Addressed and corrected sales staff communication issues in a tactful and effective manner.Analyzed marketing information and translated it into strategic plans.Trained staff to deliver outstanding customer service.Maintained daily record of all transactions.Completed weekly schedules according to payroll policies.

Hostess/ Receptionist05/2010 to 06/2012Forsgate Country ClubCity , STATE
  • Successfully led key projects which resulted in positive outcome.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Completed weekly schedules according to payroll policies.
  • Maintained daily record of all transactions.
  • Trained staff to deliver outstanding customer service.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Speak with patrons to ensure satisfaction with food and service, and to respond to complaints.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Order or requisition supplies and equipment for tables and serving stations.
  • Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Sales Associate05/2009 to 05/2010Armani ExchangeCity , STATE
  • Greeted customers and ascertained customers' needs.
  • Demonstrated use and care of merchandise.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Computed sales prices, total purchases and processed payments.
  • Answered questions regarding the store and its merchandise.
Parkway Cleaners Clerk04/2008 to 05/2009Parkway CleanersCity , STATE
  • Inspect soiled articles to determine sources of stains, to locate color imperfections, and to identify items requiring special treatment.
  • Sort and count articles removed from dryers, and fold, wrap, or hang them.
  • Examine and sort into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Education
High school diploma2009Brookdale Community College Monroe Twp High SchoolCity, StateFine arts and Interior Design
Skills

arts, cash registers, color, content, credit, excellent customer service, customer service, Interior Design, Inventory, money, payroll, policies, sales, scheduling, switchboard, tables, telephone, articles

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

77Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Brookdale Community College Monroe Twp High School

Job Titles Held:

  • Assistant Manger/New owner
  • Assistant Manager
  • Hostess/ Receptionist
  • Sales Associate
  • Parkway Cleaners Clerk

Degrees

  • High school diploma 2009

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