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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
HUMAN RESOURCE / TRAINING & DEVELOPMENT/RECRUITING *Seeking to obtain a full time position in a well-known organization which allows me to put my core competencies to the best use and add value to the organization contributing to growth as an individual.
Highlights
  • Administration Support
  • Supervision
  • Learning and Development
  • Employee Coaching
  • Organization Development *Staff Recruitment & Retention
  • Employee Relations
  • Organization Policies and Procedures
  • Performance Appraisal
  • Skilled Influencer *Orientation & On-Boarding
  • Develop training plans
  • Evaluated training effectiveness
  • Performance Management
  • Decisive Thinker MS Office (Word, Excel, PowerPoint, Access, Outlook) some exposure to SharePoint.
  • Knowledgeable of People Answer, Workday, Brinks Software, and Ctuit Systems.
  • Excel MS Office certification
Accomplishments
  • Construct training plans that introduces associates to the following tools to be successful, like e-learning, on-line testing and written feedback by completing POF's (performance Observation Forms) on each associate.
  • Support operations by supervising staff; planning, organizing, and implementing administrative system Develop a schedule training calendar that coordinates with the training plans for new and current associates and shift supervisors.
  • Follow up projects that invest in the development and growth of the business and employees.
  • HR Generalist Skillful in implementing HR systems and polices, develop training programs towards enhancing employee productivity and building committed teams.
  • Ability to motivate personnel towards achieving organization objectives and adhering to Panera Bread best practices.
  • Possess strong communication, interpersonal and relationship management skills.
Experience
02/2016 to 07/2016 Assistant manager Assistant Manager L3 HOSPTILITY GROUP | City, STATE,
  • Financial Management, Food management and Administration Operation specialist, Training and Development.
  • Employee Schedules Training and Development Organizing and Updating Employee files Performance Management Store maintenances and Operations On-boarding/ Orientations Employee Appraisals Labor cost and P & L statements Bi-weekly Inventory meeting inventory at a 24% out of 28% Ordering and inspecting product for freshness and quality.
09/2011 to 02/2016 Assistant manager Assistant Manager PANERA BREAD LLC | City, STATE,
  • Train and develop current and new employees and managers on company policies, procedures, standards and every day operations.
  • Oversee recruiting for the café according to company needs, host group and single interviews to obtain qualified candidates.
  • Also set up second round interview with qualified applicants that best fits company standards with the GM and assistant in the hiring decision.
  • Worked with the general manager to create an employee recruitment plan for the café; conduct orientation, create training plans for current and new associates.
  • Manage schedules for the café, along with employee personnel records; performance appraisals, labor, customer complaints and handle HR generalist workplace issues.
  • Completing weekly inventory on food cost, daily pan-ups, for the café twice a week, while completing Sygma orders and using BOH (back of house) systems for order entry.
  • Managed local donations to respectable non-profit organizations and also organize special donation events.
  • Responsible for professional responding to emails, memos, and updates about new company products, while sending and responding to various reports for the cafe and restaurant.
  • Key Responsibility: Recruiting Searching People Answers for relevant profile for potential candidates fit the café needs and holding first interviews and coordinating second round interviews with the GM.
  • Responsible for recruitment of various positions in the café and certifying and handling end-end recruitment, selection process and interviewed employees to construct an accurate picture of the duties and skills required for each position.
  • Following up with the selected candidates and acquainting the new employees about the company policies.
  • Responsible for the on-boarding processes for employees Responsible for managing employee's transfers, scheduling to other cafes and tracking success plans as well.
08/2013 to 02/2014 Seasonal Shift Supervisor, Shift Supervisor LINDT & SPRUNGLI | City, STATE,
  • I assisted in the opening of Lindt & Sprungli store front, due to prior experience in opening stores for current employer.
  • Worked with special holiday sales and promoting throughout the store, also assistant in the counting the inventory of the store.
  • Also help support the training of associates and help aid in the hiring process as well.
  • Key Results: Assistant with tracking labor, meeting sales goals, and completing all supervisor requirements, daily cash handing and nightly cash deposit.
  • Open and close the store while directing associates to proper open and closing procedure's.
  • Preform closing procedures administration work task to ensure that proper paper work of sales, sale items and labor was printed and files accordingly.
Education
Expected in Master of Science | Management ARGOSY UNIVERSITY, CHICAGO, IL GPA:
Management
Expected in Human Resource (MSMHR) - present Activities: Excel and Human Resource Certification 2015. | ROBERT MORRIS UNIVERSITY, CHICAGO, IL GPA:
Bachelors in Business Administration in Healthcare Management, Completed - 2008
Skills
Bachelors, Business Administration, Bi, closing, Coaching, directing, Employee Relations, Financial Management, general manager, Healthcare Management, hiring, Human Resource, HR, inspecting, Inventory, managing, Access, Excel, MS Office, Outlook, PowerPoint, SharePoint, Word, order entry, Organization Development, Organizing, performance appraisals, Performance Appraisal, Performance Management, personnel, Policies, processes, profit, quality, Recruiting, Recruitment, sales, scheduling, supervisor, Supervision

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Resume Overview

School Attended
  • ARGOSY UNIVERSITY
  • ROBERT MORRIS UNIVERSITY
Job Titles Held:
  • Assistant manager Assistant Manager
  • Assistant manager Assistant Manager
  • Seasonal Shift Supervisor, Shift Supervisor
Degrees
  • Master of Science
  • Human Resource (MSMHR) - present Activities: Excel and Human Resource Certification 2015.