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Assistant Manager/Visual Manager Resume Example

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ASSISTANT MANAGER/VISUAL MANAGER
Professional Summary

A self-motivated communicator who energizes teams and organizations to achieve positive interpersonal, communication, customer service, and management skills. Also, with extensive experience in product placement and merchandising.

Skills
  • Customer service
  • Strategic planning
  • Basic administrative knowledge
  • Inventory management
  • Training and development

POS systems knowledge
Sales experience
Fashion Design
Sales and marketing
Creative merchandising
Goal-oriented

Work History
  • Assistant Manager/Visual Manager
  • Madewell
  • Houston, TX
  • June 2016 to April 2018
  • Secure necessary materials and construct mannequins or window/interior displays as described in the corporate merchandise directive
  • Rotate and reposition fixtures, mannequins and visual elements to complement existing fashion presentations in order to keep store visual appeal fresh and exciting
  • Ensure that all visual displays are clean, presentable, in a good working order and in proper positioning/composition to drive store sales 
  • Document any visual or safety issues concerning fixtures, mannequins and visual elements within the store  
  • Operated a cash register for cash, check and credit card transactions with [Number] % accuracy.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Completed all POS opening and closing procedures
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Built relationships with customers to increase likelihood of repeat business. 
  • Clientelling
  • Supervised and directed all merchandise and shipment processing.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Worked with the management team to implement the proper division of responsibilities.
  • Managed the scheduling for store shifts so that there was proper staffing at all times.
  • Communicated clear expectations and goals to each team member.
  • Performed office work that included: Payroll, reports and responds to company emails,  and analyzed company Sales Reports by Dept/Company to make any effective changes for business needs. 
  • Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings
  • Keyholder/Supervisor
  • Francesca's Boutique
  • Houston, TX
  • November 2015 to March 2016
  • Interpreted company policies to workers and enforced safety regulations.
  • Calculated metric reports to make sure daily goals were met
  •  Trained and supervised new employees to provide outstanding customer service and handle the cash register properly 
  • Responsible for opening/closing of the store, bank deposits, paperwork, and shipment.
  • Performed activities of the workers supervised, when needed.
  • Retail Merchandiser
  • DCK Concessions at Topshop / Topman
  • Houston, TX
  • March 2015 to March 2016
  • Maintain and achieve high operational and merchandise standards within Topshop/Topman.
  • Identify key opportunities to maximize sales.
  • Plan and implement strategic merchandise moves within the department store and the west coast region for DCK.
  • Analyzing and interpreting trends to facilitate planning.
  • Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; 
  • exploring opportunities to add value to job accomplishments.
  • Sales Associate
  • H&M
  • Nashville, TN
  • May 2013 to August 2014
  • Selling Restocking and Merchandising 
  • Provide outstanding customer service 
  • Greet and assist customers 
  • Maintains the appearance of the store.
  • Prepared outgoing shipments.
  • Trained and served as a peer coach for new sales associates.
  • Accepted and processed returns.
  • Reported incidents to management.
  • Monitored entrances, exits and fitting rooms for signs of theft.
Education
  • Bachelor of Science - Fashion Merchandising
  • Houston Community College
  • 2012
  • Bachelor of Science - Fashion Merchandising and Management
  • Southern New Hampshire University
  • Manchester, NH
  • Present

Bachelors Fashion Merchandising/Management Manchester, New Hampshire

Skills
Bachelors, cash register, closing, Customer Service, Fashion, materials, Merchandising, Excel, window, policies, POS, positioning, presentations, safety, Selling, sales, strategic, visual displays, Visual Merchandising, composition
Accomplishments

Featured in Luxior Magazine in 2015 for Styling with Topshop Topman. 

Owns a clothing brand named Chromer Collection.

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Resume Overview

Companies Worked For:

  • Madewell
  • Francesca's Boutique
  • DCK Concessions at Topshop / Topman
  • H&M

School Attended

  • Houston Community College
  • Southern New Hampshire University

Job Titles Held:

  • Assistant Manager/Visual Manager
  • Keyholder/Supervisor
  • Retail Merchandiser
  • Sales Associate

Degrees

  • Bachelor of Science - Fashion Merchandising
    Bachelor of Science - Fashion Merchandising and Management

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