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assistant manager treatment coordinator dental assistant resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Skills
  • Time Management
  • Customer Relationship Management
  • Managing Multiple Priorities
  • Team Collaboration
  • Dependable and Responsible
  • Sorting and Labeling
  • Meeting Preparation
  • Money Handling
  • Bilingual
  • Production Work
Experience
Assistant Manager/Treatment Coordinator/Dental Assistant, 05/2020 to Current
See Me SmileCity, STATE,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Researched billing issues, scheduled appointments and verified insurance coverage.
  • Explained treatment choices to patients and helped determine best options.
  • Educated patients by explaining preparation instructions for upcoming procedures.
  • Managed prescriptions by sending electronic requests for new medications and refills.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
Assistant Manager/Treatment Coordinator/Dental Assistant, 06/2016 to 12/2019
Family Dentistry Of Iraji MovahheddiCity, STATE,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Treatment Coordinator/Dental Assistant, 01/2015 to 05/2016
Bright Now! DentalCity, STATE,
  • Researched billing issues, scheduled appointments and verified insurance coverage.
  • Performed in team leader capacity and organized all treatment and placement activities.
  • Increased overall revenue of dental office by achieving production goals set forth by corporate office.
  • Explained treatment choices to patients and helped determine best options.
  • Reviewed X-rays to help patients determine best treatments.
  • Laid out potential payment plans for patients.
  • Educated patients on dental benefits and coordinated proper payment with insurance companies.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Included family members and support system in patient treatment planning.
Education and Training
: , Expected in to Hueneme High School - Oxnard, CA
GPA:
Certified Dental Assistant : , Expected in to Oxnard College - Oxnard, CA
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Hueneme High School
  • Oxnard College

Job Titles Held:

  • Assistant Manager/Treatment Coordinator/Dental Assistant
  • Assistant Manager/Treatment Coordinator/Dental Assistant
  • Treatment Coordinator/Dental Assistant

Degrees

  • Certified Dental Assistant

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