assistant manager senior sales associate social media marketing director resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Energetic Senior Sales Associate who promotes excellent customer service skills through dynamic engagement, issue resolution and promotional talents. Trustworthy professional with successful background in cross-selling and upselling. Motivated, hardworking, and passionate about people and the service industry.
Skills
20 years experience in customer service & sales
Retail Merchandising
Building Customer Rapport
Advertisement & social media marketing through TikTok, Instagram, and Facebook platforms
Product upselling
R.O.P. certified in Microsoft Office programs
Type 65 WPM
Trained in JDE & Shelby Accounting databases
Experienced with multiple POS systems
Effective conflict resolution skills
Organized, detail oriented, articulate, and capable of simultaneously coordinating several responsibilities
Creative and adaptable
Problem Resolution
Scheduling and Coordinating
Staff Development
Project Planning
Managing Operations and Efficiency
Work Planning and Prioritization
Staff Training
Team Building
Verbal and Written Communication
Sales Monitoring
Product and Service Knowledge
Teamwork and Collaboration
Licensed Esthetician
Licensed Phlebotomist
Education and Training
HealthStaff Training InstituteTemecula, CA, Expected in 12/2020 ā āCertified Phlebotomy Technician:Phlebotomy - GPA:
Mt. San Jacinto CollegeMenifee, CA, Expected in 05/2018 ā āAssociate of Science:Science Degree - GPA:
Paul Mitchell Cosmetology InstituteTemecula, CA, Expected in 03/2008 ā āEsthetician's License:Aesthetics - GPA:
Experience
Nouria Energy - Assistant Manager/Senior Sales Associate/Social Media Marketing Director Rochester, NH, 08/2020 - Current
Open and close the store, greet each customer and anticipate their shopping needs, product upselling, personal styling, ringing up merchandise in Clover Database, assist in inventory management and staging merchandise, maintain store cleanliness, manage all social media advertising through Instagram, Facebook, and TikTok platforms, manage company promotions to generate sales, communicate with vendors, answer companyās incoming calls, respond to customer inquiries, set up customer private shopping parties and events, delegate daily tasks to team members to optimize group productivity, assist manager in planning and implementing strategies to attract customers and maximize sales, mentor staff to enhance skills and achieve daily targets, using hands-on and motivational leadership, delegate tasks to team members based upon skill level and to achieve organizational goals.
Cushman & Wakefield Inc - Server Middle Village, NY, 08/2017 - 02/2020
Serving tables, bussing tables, processing cash and credit card payments, answering the phone, seating guests, upholding restaurant cleanliness, greeted customers, answered questions and recommended specials to increase profits, operated POS terminals to input orders, split bills and calculate totals.
Process check runs, record all purchase orders and invoices into Shelby Accounting Database, transfer monthly recurring billing, follow up on outstanding items, communicate with vendors regarding account balances, charges, and past due amounts, manage petty cash accounts, order supplies, manage event planning, reconciled monthly statements and transactions to keep records accurate and current, problem-solved accounts payable questions on behalf of internal team members, management and vendors, analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
McCrometer - Administrative Assistant/Receptionist City, STATE, 08/2011 - 08/2015
GENERAL DUTIES: Answered and directed customer communication to appropriate department personnel, greet guests and clients, delegate faxes/mail/email, schedule meetings, manage conference room reservations, assist in data entry for multiple departments, provide paperwork for will-call pickups, manage President and VP schedules
HR DUTIES: Manage employee attendance, manage employment applications and EEO database processing, book conference rooms for interviews, prepare new hire and benefit packets, record keeping, manage inventory and requisitions for office supplies, design flyers for safety events and company promotions, research and development for weekly safety meetings, design and manage weekly safety compliance material for all departments, managed physical and digital files, and assist in coordination of companyās onsite events.
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Resume Overview
School Attended
HealthStaff Training Institute
Mt. San Jacinto College
Paul Mitchell Cosmetology Institute
Job Titles Held:
Assistant Manager/Senior Sales Associate/Social Media Marketing Director