Driven to help business leaders implement and enforce successful policies promote service and operational excellence. Highly experienced with best practices and regulatory requirements. Excellent financial sense, operations knowledge and leadership skills.
Job Responsibilities :
.Implement action plans to maximize efficiencies and productivity.
.Ensure all compliance standards are met.
.Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
.Ensure consistent execution of standard operating procedures.
.Represent the brand and understand the competition and retail landscape.
.Recruit, hire and develop highly productive brand associate, and expert teams.
.Own assigned area of responsibility.
.Leverage omni-channel to deliver a frictionless customer experience.
.The Business and Training Specialist, drives profitable sales by executing the hiring plans created by the General Manager.
.Operations Manager, ensures all Brand Associates are effectively trained on Old Navy Standards, product knowledge, and all company programs and initiatives.
.The Business, and Operations Manager plays a critical role in ensuring the overall
effectiveness of the store's training needs, and easily flex based on the unique needs of the store.
.The Business, and Training Specialist supports strategies that prepare your teams for peak business and proactively address concerns that impact store schedules, staffing needs or the general welfare of your teams.
.As a member of the store leadership team, the Business, and Training Specialist helps ensure profitability by meeting supply and facilities budgets.
.As an Old Navy leader, the first priority is to contribute to the success of the store.
.You are to not only deliver in your role as the Business and Training Specialist, but you also model leadership behaviors and deliver in the
Sales and Service Leader role.
.As the Sales and Service Leader, you deliver results in your hourly segments, drive key performance indicators and brand loyalty by leading through your team. You are ready, urgent and accountable as
defined by the Sales and Service Leader program.
.You also create a culture of engagement and high performance
through coaching, leading and developing Brand Associates. You hold them accountable to be ready, approachable and
urgent as defined in Old Navy Standards. You prioritize work based on business needs and company direction
Brand Associate Job Duties
Brand Associate Requirements
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