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Assistant Manager Lead Professional Of Donations Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Graphic and Media Design
  • Business development understanding
  • Merchandising
  • Customer relations
  • Project management abilities
  • Strategic Planning
  • Orientating and training
  • Staff training and development
  • Training and development
Experience
Assistant Manager/Lead Professional of Donations, 01/2018 to 03/2020
Gundersen Health SystemPrairie Du Chien, WI,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Planned and prepared workflow schedules, delegating tasks for 15+-member team.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Developed and implemented performance improvement programs, resulting in 35% increase in efficiency.
  • Assisted in evaluating employee performance and cultivating improvement initiatives.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Supported sales management initiatives to optimize business development.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
CNA, 02/2015 to 12/2019
Heritage Of Sugar MountainCity, STATE,
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented activities and recorded information in EMR system.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Used mobility devices and mobil equipment to transport patients.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
Waitress Supervisor, 02/2016 to 06/2019
Italian Pizza And PastaCity, STATE,
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in double-compartment sink.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Served over 15 tables at once while supervising staff of 6 servers.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Designed schedules for 3 front of house employees, adapting schedules based on seasons, days and employee availability.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Upsold customers and optimized table-turns to outperform average sales by 15%.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Provided exceptional service to 50+ customers per day at my establishment.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Implemented new POS system and trained 5+ staff members of effective use.
Education and Training
High School Diploma: , Expected in 06/2005
Crossnore Academy - Crossnore NC ,
GPA:
Cna: Medical , Expected in 01/2009
Mayland Community College - Spruce Pine, NC
GPA:
: Equine Studies, Expected in
Meredith Manor International Equestrian Center - Waverly, WV
GPA:

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Resume Strength

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  • Measurable Results
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  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Crossnore Academy
  • Mayland Community College
  • Meredith Manor International Equestrian Center
Job Titles Held:
  • Assistant Manager/Lead Professional of Donations
  • CNA
  • Waitress Supervisor
Degrees
  • High School Diploma
  • Cna
  • Some College (No Degree)

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