Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Responsible driver
- Merchandising
- Inventory management
- Conflict resolution techniques
|
- Multi-tasker
- Customer service
- Organization
|
11/2013 to 06/2020 Assistant Manager/Inventory Manager/Delivery Driver Bull Moose Music – City, STATE,
Assistant Manager:
- Read weekly sales inserts and monitored price and sale changes.
- Trained new employees in cashiering procedures, offering assistance in resolving transaction/technical issues.
- Completing end-of-day counts and securing funds to prevent loss or theft.
- Evaluated employee performance and developed improvement plans.
- Resolved issues regarding customer complaints and escalation.
- Conducted job interviews, led employee performance evaluations with constructive feedback.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize team productivity.
Clerk/Cashier:
- Answered phone calls to assist customers with questions and orders.
- Handled customer service complaints with utmost professionalism and knowledgeable responses.
- Processed returned items in accordance with store policy.
- Helped customers find specific products, answering questions and offering advice.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Welcomed customers, offering assistance to help find necessary store items.
- Assisted customers with account updates and rewards program.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Processed customer payments quickly and returned exact change and receipts.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Received, checked-in, and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Received, processed, and reshelved returned products.
- Prepared shipments for postage through careful packing, sealing, and labeling of materials.
- Answered customer questions regarding shipments.
- Coordinated with team members and remained flexible in work scheduling.
Delivery Driver:
- Operated hand trucks to transfer materials to and from target areas.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Picked up and delivered transfers between company locations.
- Maintained clean safety record with no accidents or incidents.
- Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
- Logged deliveries in, including drop-off times and any special conditions.
09/2019 to 11/2019 Customer Service Cashier/Delivery Driver Oak Hill Dry Cleaners – City, STATE,
Customer Service Cashier:
- Greeted customers warmly and responded to requests for information.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Processed credit card and gift certificate payments in electronic computer systems.
- Answered phone calls to assist customers with questions and pricing.
- Processed customer payments quickly and returned exact change and receipts.
Delivery Driver:
- Arrived at partnered locations in a timely manner.
- Collected customers' and/or company's belongings efficiently.
- Obtained signatures needed to complete and process all paperwork efficiently.
- Consulted with customers to gain feedback and address concerns with services.
07/2012 to 11/2013 Clerk Cashier Reny's – City, STATE,
Clerk/Cashier:
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Helped customers find specific products, answering questions and offering advice.
- Provided assistance with purchases, and locating items.
- Wiped down counters/work stations to maintain cleanliness.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Distributed new merchandise efficiently to different departments.
- Welcomed customers, offering assistance to help find necessary store items.
- Processed returned items in accordance with store policy.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Answered phone calls to assist customers with questions and orders.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Unboxed new merchandise and added to shelves in accordance with planogram and stock rotation policies.
- Issued receipts and discussed return policies.
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Processed customer payments quickly and returned exact change and receipts.
- Helped customer locate and select appropriate merchandise throughout store.
Expected in 06/2013 High School Diploma:
Scarborough High School - Scarborough, ME
GPA:
Expected in :
Southern Maine Community College - South Portland, ME
GPA:
Expected in 06/2012 :
Portland Arts & Technology High School - Portland, ME,
GPA:
Vocational school- completion went toward high school credits.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Length
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos