Assistant Manager Inventory Manager Delivery Driver resume example

Assistant Manager:

• Read weekly sales inserts and monitored price and sale changes.
• Trained new employees in cashiering procedures, offering assistance in resolving transaction/technical issues.
• Completing end-of-day counts and securing funds to prevent loss or theft.
• Evaluated employee performance and developed improvement plans.
• Resolved issues regarding customer complaints and escalation.
• Conducted job interviews, led employee performance evaluations with constructive feedback.
• Organized schedules, workflows and shift coverage to meet expected business demands.
• Delegated daily tasks to team members to optimize team productivity.

Clerk/Cashier:

• Answered phone calls to assist customers with questions and orders.
• Handled customer service complaints with utmost professionalism and knowledgeable responses.
• Processed returned items in accordance with store policy.
• Helped customers find specific products, answering questions and offering advice.
• Provided assistance with purchases, locating items and signing up for rewards programs.
• Learned roles of other departments to provide coverage and keep store operational.
• Welcomed customers, offering assistance to help find necessary store items.
• Assisted customers with account updates and rewards program.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Processed customer payments quickly and returned exact change and receipts.
• Troubleshot and resolved issues with cash registers, card scanners and printers.
• Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
• Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
• Received, checked-in, and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
• Received, processed, and reshelved returned products.
• Prepared shipments for postage through careful packing, sealing, and labeling of materials.
• Answered customer questions regarding shipments.
• Coordinated with team members and remained flexible in work scheduling.

Delivery Driver:

• Operated hand trucks to transfer materials to and from target areas.
• Obtained signatures needed to complete and process all paperwork efficiently.
• Picked up and delivered transfers between company locations.
• Maintained clean safety record with no accidents or incidents.
• Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
• Logged deliveries in, including drop-off times and any special conditions.