Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Responsible driver
  • Merchandising
  • Inventory management
  • Conflict resolution techniques
  • Multi-tasker
  • Customer service
  • Organization
Experience
11/2013 to 06/2020
Assistant Manager/Inventory Manager/Delivery Driver Bull Moose Music City, STATE,

Assistant Manager:

  • Read weekly sales inserts and monitored price and sale changes.
  • Trained new employees in cashiering procedures, offering assistance in resolving transaction/technical issues.
  • Completing end-of-day counts and securing funds to prevent loss or theft.
  • Evaluated employee performance and developed improvement plans.
  • Resolved issues regarding customer complaints and escalation.
  • Conducted job interviews, led employee performance evaluations with constructive feedback.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Delegated daily tasks to team members to optimize team productivity.

Clerk/Cashier:

  • Answered phone calls to assist customers with questions and orders.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted customers with account updates and rewards program.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Received, checked-in, and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Received, processed, and reshelved returned products.
  • Prepared shipments for postage through careful packing, sealing, and labeling of materials.
  • Answered customer questions regarding shipments.
  • Coordinated with team members and remained flexible in work scheduling.

Delivery Driver:

  • Operated hand trucks to transfer materials to and from target areas.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Picked up and delivered transfers between company locations.
  • Maintained clean safety record with no accidents or incidents.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Logged deliveries in, including drop-off times and any special conditions.
09/2019 to 11/2019
Customer Service Cashier/Delivery Driver Oak Hill Dry Cleaners City, STATE,

Customer Service Cashier:

  • Greeted customers warmly and responded to requests for information.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card and gift certificate payments in electronic computer systems.
  • Answered phone calls to assist customers with questions and pricing.
  • Processed customer payments quickly and returned exact change and receipts.

Delivery Driver:

  • Arrived at partnered locations in a timely manner.
  • Collected customers' and/or company's belongings efficiently.
  • Obtained signatures needed to complete and process all paperwork efficiently.
  • Consulted with customers to gain feedback and address concerns with services.
07/2012 to 11/2013
Clerk Cashier Reny's City, STATE,

Clerk/Cashier:

  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, and locating items.
  • Wiped down counters/work stations to maintain cleanliness.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Distributed new merchandise efficiently to different departments.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed returned items in accordance with store policy.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Answered phone calls to assist customers with questions and orders.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Unboxed new merchandise and added to shelves in accordance with planogram and stock rotation policies.
  • Issued receipts and discussed return policies.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customer locate and select appropriate merchandise throughout store.
Education and Training
Expected in 06/2013
High School Diploma:
Scarborough High School - Scarborough, ME
GPA:
Expected in
:
Southern Maine Community College - South Portland, ME
GPA:
Expected in 06/2012
:
Portland Arts & Technology High School - Portland, ME,
GPA:

Vocational school- completion went toward high school credits.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good

resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Scarborough High School
  • Southern Maine Community College
  • Portland Arts & Technology High School

Job Titles Held:

  • Assistant Manager/Inventory Manager/Delivery Driver
  • Customer Service Cashier/Delivery Driver
  • Clerk Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: