Dedicated Hotel Manager offering more than 3 years in the hospitality industry, as well as in-depth knowledge of Reservation Managment.
Energetic Hotel Manager motivated to deliver superior service to every guest. Drives company growth through Marketing and Communication.
Friendly and courteous Front Desk Agent focused on promoting customer satisfaction through exceptional service and maintaining outstanding hotel accommodations.
I was start the same responsabilities of Garganopiù TO.
Contributed to relevant blogs, conferences and events both off-line and online to increase brand awareness.Analyzed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies.Created an official company page on Facebook and Twitter to facilitate interaction with customers. Developed onsite body content, meta descriptions and page titles in support of SEO strategies.Managed all social media programs, including Internet forums, blogs, social networking applications and message boards. Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.
Business Writing seminar. Microsoft Office Applications Certificate. Social Media and Communications coursework. Public Relations coursework. English and Creative Writing coursework. Italian and Creative Writing coursework. Marketing and Advertising coursework. Communications, English and Journalism coursework. Coursework in Business, Marketing and Communications
Italian Language and Literature - English Language and Literature - History of Theatre – Antropology - History of Popular Traditions - Art history – Photography - Economy – Music History - History and Criticism of Cinema – Show Law – Modern History – Geography - Creation movies – Jornaulism History – Press Office – Digital Entertainment - Events organization – Communication Methods and Techniques - Information Architecture E Content Management
Fluent reading/writing English and Italian.
Intermediate Reading/writing French.
|Skills||Experience||Total Years||Last Used|
|Windows, Mac OSX||Good|
|Online Booking Engine and Channel Manager||Excellent|
|Android e Apple systems||Good|
|Internet and mails Sistem||Excellent|
Theatre, Cinema, Music, French and English Literature, Photography, Nature, Writing for an Italian FoodBlog
•Excellent project management skills
•Good written and verbal communication skills
•Excels in a fast-paced environment
•Excels in media relations
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