LiveCareer-Resume

Assistant Manager resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Proactive cinema manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior management with achieving targets by encouraging staff and coordinating resources. Skilled in solving complicated issues and making intelligent operational changes.

Skills
  • Recruiting and Interviewing
  • Collaboration
  • Conflict resolution
  • Organization and Time management
  • Proficient in QuickBooks & Microsoft Office Software
Work History
Assistant Manager, 05/2021 - Current
Eegee's Casa Grande, AZ,
  • Performing all staff positions as required.
  • Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required.
  • Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
  • Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
  • The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee.
  • Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.
  • Controlling costs, including all direct operating expenses; purchasing and ordering concession and cafe stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
  • Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.
  • Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels.
  • Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
  • Additional Duties and Responsibilities as assigned by the GM or other senior manager.
Team Lead (Sr.), 01/2020 - Current
Little Fishes Swim School O'fallon, MO,
  • Keyholder and Manager-on-Duty
  • Performed all staff positions as required.
  • Upheld and administered all company policies.
  • The training, developing and coaching of non-management employees.
  • Ensured guest satisfaction.
  • The counting and reconciling all receipts taken in during a business day.
  • The controlling of costs, including all direct operating expenses.
  • In situations in which management was unavailable during non-peak periods, performed theatre opening and closing procedures.
  • As Senior Team Lead, was allowed to perform some managerial duties including operating all projection and audio-visual equipment within the theatre, both hardware and software, and monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
Cast Member, 08/2018 - Current
Regal Cinemas City, STATE,
  • Regular and consistent attendance
  • Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets passes and coupons as concession stock inventory.
  • Operating, preparing and cleaning of all concession related equipment
  • Up selling/Suggestive selling
  • Complying with all local, state and federal food safety laws.
  • Promoting the Regal Crown Club program
  • Responding to phone calls and questions from guests in a manner that is consistent with Regal's guest service philosophy
  • Inspecting backpacks and packages when applicable.
  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary
  • Enforcement of MPAA rating system
  • Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
  • Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
  • Monitoring the cleanliness and operation of theatre vending equipment
  • Assisting with all opening and closing duties as assigned by management
Education
Bachelor of Science: Business Administration, Expected in 04/2021
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Charter College - Anchorage, AK
GPA:
Certifications
  • American Red Cross Adult and Pediatric First Aid/CPR/AED Training - 4/16/2020
  • Municipality of Anchorage Food Handler's Permit - 4/13/2021
  • Marijuana Handler's Permit - 4/15/2021

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Resume Overview

School Attended

  • Charter College

Job Titles Held:

  • Assistant Manager
  • Team Lead (Sr.)
  • Cast Member

Degrees

  • Bachelor of Science

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