Assistant Manager resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Proactive cinema manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior management with achieving targets by encouraging staff and coordinating resources. Skilled in solving complicated issues and making intelligent operational changes.
Skills
Recruiting and Interviewing
Collaboration
Conflict resolution
Organization and Time management
Proficient in QuickBooks & Microsoft Office Software
Work History
Assistant Manager, 05/2021 - Current Eegee's – Casa Grande, AZ,
Performing all staff positions as required.
Operating all projection and audio-visual equipment within the theatre, both hardware and software, including all applicable film handling (threading, building-up, tearing down, etc.) and maintenance as required.
Monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other mode of payment or accountability deemed applicable by Regal.
The interviewing, hiring, scheduling, coaching, counseling, suspending of any cast member, with oversight from the General Manager or senior management of the facility, and after conferring with the Human Resources Manager, terminating of any employee.
Properly administrating all applicable paperwork and upholding all company policies as they pertain to Human Resources.
Controlling costs, including all direct operating expenses; purchasing and ordering concession and cafe stock and any other supplies needed for daily operations, as well as the inventory and auditing processes involved in tracking those supplies.
Supervising theatre maintenance (building and grounds, where applicable), including performing minor repairs and obtaining qualified personnel for large maintenance concerns.
Marketing and promotions of feature film engagements; scheduling of movie show times and the timely delivery of show times to all proper channels.
Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.
Additional Duties and Responsibilities as assigned by the GM or other senior manager.
Team Lead (Sr.), 01/2020 - Current Little Fishes Swim School – O'fallon, MO,
Keyholder and Manager-on-Duty
Performed all staff positions as required.
Upheld and administered all company policies.
The training, developing and coaching of non-management employees.
Ensured guest satisfaction.
The counting and reconciling all receipts taken in during a business day.
The controlling of costs, including all direct operating expenses.
In situations in which management was unavailable during non-peak periods, performed theatre opening and closing procedures.
As Senior Team Lead, was allowed to perform some managerial duties including operating all projection and audio-visual equipment within the theatre, both hardware and software, and monitoring risk management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting, and investigating of accidents.
Cast Member, 08/2018 - Current Regal Cinemas – City, STATE,
Regular and consistent attendance
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets passes and coupons as concession stock inventory.
Operating, preparing and cleaning of all concession related equipment
Up selling/Suggestive selling
Complying with all local, state and federal food safety laws.
Promoting the Regal Crown Club program
Responding to phone calls and questions from guests in a manner that is consistent with Regal's guest service philosophy
Inspecting backpacks and packages when applicable.
Managing crowd control and assisting guests in finding seats in auditoriums when necessary
Enforcement of MPAA rating system
Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management
Education
Bachelor of Science: Business Administration, Expected in 04/2021 - Charter College - Anchorage, AK GPA:
Certifications
American Red Cross Adult and Pediatric First Aid/CPR/AED Training - 4/16/2020
Municipality of Anchorage Food Handler's Permit - 4/13/2021
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