LiveCareer-Resume

Assistant Manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills
  • Leadership Development (2 years)
  • Screens incoming calls, directs calls, and take and transmits messages. Key in information using various
  • Databases. (2 years)
  • Knowledge of computers and software applications. Knowledge of filing and recordkeeping procedures.
  • Knowledge of customer service principles. Perform data entry, typing, and word processing. (2 years)
  • Microsoft office (2 years)
  • Outlook
  • Microsoft Word
  • Organizational Skills
  • Scheduling
  • Customer Service Skills
  • Microsoft
  • Inventory
  • Management
  • Cash Handling
  • Inventory Management
  • Merchandising
  • Sales
  • Team Building
  • Training
  • Assistant Manager Experience
  • Store Management Experience
  • Human Resources
  • Employee Orientation
  • Supervising Experience
  • Administrative Experience
  • Microsoft Powerpoint
  • Personal Assistant Experience
  • CRC-Career Readiness Certificates
  • Security
Work History
Assistant Manager, 05/2017 to Current
Veterans Canteen ServiceMilwaukee, WI,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Trainer, 01/2014 to 11/2016
CscAustin, TX,
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Tracked attendance and progress against goals for each participant.
  • Developed individualized plans to help customers reach goals within predetermined timelines.
Kitchen Supervisor, 01/2022 to 08/2022
DoordashAustin, CO,
  • Monitored food preparation, production and plating for quality control.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Oversaw grill, stove and oven and cleaned equipment after every shift.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Introduced Software for scheduling needs to successfully create long-term schedules for Number daily shifts and Number employees.
  • Make sure workers are using their right safety equipments.
  • Monitor the workers as they are serving the food.


Education
Diploma: Medical assistant, Expected in
Vista College - Fort Smith, AR
GPA:
High school diploma: , Expected in 2013
Watson chapel - Pine Bluff, AR
GPA:

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Resume Overview

School Attended

  • Vista College
  • Watson chapel

Job Titles Held:

  • Assistant Manager
  • Trainer
  • Kitchen Supervisor

Degrees

  • Diploma
  • High school diploma

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