assistant manager resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Cash transactions
Microsoft Office
Hospitality services
Multi-line phone systems
Administrative skills
Bookkeeping
Listening skills
Drawer balancing
Display design
Excellent multi-tasker
Cash handling accuracy
High-energy attitude
Adaptive team player
Superior organization skills
Cheerful and energetic
Dependable and reliable
Detail-oriented
Time management
Superior communication skills
Experience
11/2012 to CurrentAssistant Manager First Watch Restaurants | Boca Raton, FL,
Food Prep
Inventory and stock
Employee training
Customer service
Serving and Charing people for their food orders
Handling cash, checks, and credit card payments
Closing out reports
Clean up of kitchen and seating area
11/2012 to CurrentBabysitterCity Of Ballwin | Ellisville, MO,
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Accompanied families on vacations to Long Beach Island, NJ and Stamford, CT to provide full-time care to children.
Helped children complete homework and special assignments daily to support academic performance.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Accompanied children on outings to approved locations as well as after-school activities.
Calculated amount owed for services and collected payment from parents.
Read variety of books to children to promote language development skills.
Assisted children by checking homework, quizzing on various subjects.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Cared for children aged newborn-6, including tasks such as feeding, dressing and directing activities.
Walked children home from bus stop by meeting at specific time, helping cross street and watching for cars.
Built relationships with children by regularly discussing school, friends and favorite activities.
Assisted children with bathing and potty training to instill good hygiene from young age.
Monitored children's safety and well-being to prevent accidents and falls.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
Cleaned and tidied living room and bedrooms after activities.
11/2012 to 12/2018Front Desk AssociateNemacolin Woodlands Resort | Mcmurray, PA,
Arranged special accommodations for guests to maintain optimal satisfaction
Managed guest check-in and check-out procedures, reservations and payments.
Monitored reservations to track incoming parties and special events.
Set guest and group reservations and processed check-ins and check-outs.
Computed guest billings and posted charges to accounts.
Greeted and registered clients and members
Delivered friendly and knowledgeable support to current and prospective customers.
Reviewed accounts to assess open charges and answer diverse customer questions.
Answered the phone and emails to make reservations for birthday parties and upcoming sessions and take guest information.
Fielded customer complaints and rectified issues.
Trained newly hired employees on front desk procedures and business operations.
Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Input customer data using Ezfacility software and made immediate updates to reflect membership changes.
Assisted with administrative tasks, including filing, answering phones and updating memberships and schedules .
Set and optimized employee schedules to secure proper coverage for all shifts.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Contacted customers and guests to confirm reservations.
07/2017 to 08/2017Special Education Classroom AssistantBankbridge Regional School District | City, STATE,
Distributed classroom materials and supplies such as pencils, paper and art materials.
Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
Monitored students in class, hallways and free-time areas to supervise, enforce rules and support lead teacher.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Assisted teachers with instruction and provided clerical support for diverse needs.
Supervised students and maintained security throughout school buildings.
Conducted special assessments and tutoring sessions to support individual student needs.
Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
Helped students master learning concepts through one-on-one and small group tutoring.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Assisted teachers with lesson preparation and curriculum implementation.
Distributed and collected tests and homework to collate and prepare for grading.
Education and Training
Expected in 06/2017 to to High School Diploma | Pennsville Memorial High School, Pennsville, NJGPA:
Expected in 12/2020 to to Associate of Science | Health SciencesSalem Community College, Penns Grove, NJGPA:
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