Assistant Manager resume example with 12 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Skills
Recruiting and interviewing
Employee performance evaluations
Sales growth
Business administration
Training
run cash register
handle money- banking
Work History
Assistant Manager, 01/2021 to 06/2021 First Watch Restaurants – Brooklyn Park, MN,
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Achieved recognition for contribution to store success by optimizing sales.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Monitored security and handled incidents calmly.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Assistant Manager, 10/2019 to 01/2021 First Watch Restaurants – Camp Hill, PA,
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Achieved recognition for contribution to store success by optimizing sales.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Monitored security and handled incidents calmly.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Increased sales by driving operational efficiencies and building excellent customer rapport.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Assistant Manager, 09/2018 to 10/2019 First Watch Restaurants – Canton, OH,
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Achieved recognition for contribution to store success by optimizing sales.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Monitored security and handled incidents calmly.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Increased sales by driving operational efficiencies and building excellent customer rapport.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Assistant Manager, 06/2009 to 09/2019 First Watch Restaurants – Carmel, IN,
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Achieved recognition for contribution to store success by optimizing sales.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Monitored security and handled incidents calmly.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Increased sales by driving operational efficiencies and building excellent customer rapport.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Education
High School Diploma: , Expected in 06/1957 Columbiana High School - Columbiana, OH GPA:
Additional Information
I worked as an Assistant Manager of a convience store for 13 years . Not only performing management duties but also running the cash register for 6 to 7
hours a day. The store was sold numerous times while I was employed there and went thru many transitions. I also have 13 years experience as a safety
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