Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivated Assistant Manager with 3 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Skills
  • Sales Monitoring
  • Product and Service Knowledge
  • Managing Operations and Efficiency
  • Project Planning
Experience
Assistant Manager, 11/2021 - Current
Firstservice Residential Eatontown, NJ,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired qualified candidates to fill open positions.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
  • Handled responsibilities successfully upon general manager's absence.
  • Coordinated work of team of 8+ employees to help each team member carry out accurate barista work.
  • Leveraged skills and expert policy knowledge to find solutions to issues and promote positive conflict resolution.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Bartender, 06/2021 - 11/2021
Stk Steakhouse Hoboken, NJ,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Balanced daily registers and generated sales reports for management.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
  • Restocked beer and liquor regularly and after special events.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Received cash and card payments for balances owed.
  • Kept supplies stored in proper locations according to health code standards.
Shift Leader, 10/2020 - 06/2021
Northwest Landscape Services Happy Valley, OR,
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations.
  • Complied with company safety procedures, policies, and regulations to promote safe working environment.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Coordinated daily shift changes to lead transition and handle special requests.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Coordinated shift workers for inventory receiving, auditing, and restocking.
  • Assessed reports and adjusted workflows to realign with targets.
  • Resolved customer complaints and reported issues to senior management.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Counted inventory, resolved discrepancies, and completed paperwork to keep system accurate and current.
  • Taught staff upselling techniques to meet revenue targets.
  • Reinforced rules to promote superior employee performance.
  • Established team goals, reviewed employee work and mentored team members to improve performance.
Education and Training
High School Diploma: , Expected in 05/2020
-
Papillion La Vista South High School - Papillion, NE
GPA:

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Resume Overview

School Attended

  • Papillion La Vista South High School

Job Titles Held:

  • Assistant Manager
  • Bartender
  • Shift Leader

Degrees

  • High School Diploma

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