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Assistant Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Multi-talented Retail Store Manager with 12 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on successful sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Efficient assessment of customer needs and product and service cultivation. Resourceful understanding of leadership and multi-tasking needs. Dependable staff evaluation to streamline operations.

Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Flexible hard worker ready to learn and contribute to team success.

Skills
  • Proficient in Employee Management and Supervision responsibilities. Customer service oriented. Bilingual -Fluent in Spanish. Excellent interpersonal and communication skills . Ability to work independently or as a member of a team capacity to function in a hight -pressure work environment. Ability to consistently meet required deadlines. Hard working, dependable ,and responsible.
  • Retail Space Planning
  • Orientating and training
  • Staff training and development
  • Business Development
  • Retail operations management
Experience
09/2008 to 03/2020
Assistant Manager First Watch Restaurants Cherry Hill, NJ,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for40-member team.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Supported sales management initiatives to optimize business development.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Trained team of 40 to deliver outstanding customer service, boosting customer satisfaction
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
  • Presented training information via role playing, simulations and team exercises.
07/2004 to 08/2007
Manager of the Boats Concession Publicis Groupe Sa Costa Mesa, CA,
  • Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
  • Oversaw 3 concession stand, including cooking food, cleaning equipment and balancing daily receipts.
  • Maintained optimal protections for guests by enforcing strong cleaning and sanitation policies.
to
Manager Evelyn Hill Liberty City, STATE,
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assisted with training and onboarding of sales associates in all store operations.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issue
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Maintained productive warehouse environment for organization's complete inventory needs by training, managing and motivating staff to meet challenging demands.
  • Coordinated work of receiving, shipping and administrative teams to keep deliveries moving smoothly
Education and Training
Expected in 07/1998
High School Diploma:
John Adams High School - Ozone Park, NY
GPA:

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Resume Overview

School Attended
  • John Adams High School
Job Titles Held:
  • Assistant Manager
  • Manager of the Boats Concession
  • Manager
Degrees
  • High School Diploma