LiveCareer-Resume

Assistant Manager resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Skills

Good customer service

Work History
Assistant Manager, 01/2019 to Current
David J JosephCincinnati, OH,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Manager, 08/2018 to 12/2020
Hyatt Hotels Corp.Louisville, KY,
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Approved regular payroll submissions for employees.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Evaluated report data to proactively adjust and enhance operations.
  • Recorded inventory sales into organization's weekly income report.
  • Applied customer feedback to develop process improvements and support long-term business needs.
Administration Assistant, 03/2002 to 07/2006
OrixColumbus, OH,
  • Recorded expenses and maintained accounting records.
  • Prepared weekly employee work schedules for team members.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Executed record filing system to improve document organization and management.
Education
Under Grad (2nd Year College Level): Food Nutrition Dietetics, Expected in
Technological University of The Philistinism - Sta Mesa Manila Philippines ,
GPA:
2 Years Course: Travel And Tourism , Expected in 05/2002
Cora Doloroso Career Center - Pasay City Manila Philippines ,
GPA:
Short Courses Of CULINARY ARTS AND BAKING: Culinary Arts/Baking, Expected in 05/2004
TESDA VOCATIONAL TRAINING COURSE - Taguig City Philippines ,
GPA:

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Resume Overview

School Attended

  • Technological University of The Philistinism
  • Cora Doloroso Career Center
  • TESDA VOCATIONAL TRAINING COURSE

Job Titles Held:

  • Assistant Manager
  • Manager
  • Administration Assistant

Degrees

  • Under Grad (2nd Year College Level)
  • 2 Years Course
  • Short Courses Of CULINARY ARTS AND BAKING

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