assistant manager resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Agile and adaptable team leader with stellar 5 year history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Engaging and upbeat personality with ability to recruit, train and coach new employees to successfully promote company brand and growth objectives. Results-focused Supervisor offering years of experience leading talented personnel. Successful at engaging with staff by discussing performance, maintaining accountability and acknowledging excellent performance.

Talented Assistant Manager with excellent conflict resolution skills and more than 8 years of experience. Highly effective and knowledgeable at providing outstanding satisfaction. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

  • Care Plan Management
  • Clinical Quality Program Standards
  • Patient Care
  • Dementia Knowledge
  • Rehabilitation
  • Infection Control
  • Recruiting and Interviewing
  • Business administration
  • Employee scheduling
  • Strategic Planning
  • Contract Management
  • Project Management
  • Administering Medication
  • Care Plan Assessment
  • First Aid and Safety
  • Allergy Management
  • Emotional Support
  • Behavioral Management
  • Staff Supervision
  • Business Development
  • Operations management
  • Staff Management
  • Budgeting
  • Training
Work History
07/2015 to 12/2019
Assistant Manager Fogo De Chao Portland, OR,
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached team on effective upselling and cross-selling methods.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored employee performance and developed improvement plans.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
02/2018 to 08/2019
Family Readiness Group Leader US Army Fort Polk City, STATE,
  • Conferred with representatives of local governments to assess and meet community needs.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Spoke with community organizations to boost outreach and highlight programs successes.
  • Developed and implemented variety of innovative policies and strategies to promote soldier and dependant self-sufficiency.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Referred families to shelters, legal resources and educational programs.
  • Educated families and community members about domestic violence, including its impact on children.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Assisted Battalion Comamnder with researching grants and grant writing tasks.
  • Optimized operational systems to maintain effective budgets and accurate documentation for permanent records.
  • Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
  • Worked with governing board to turn mandates into real-world policies and advance program objectives.
  • Worked with senior commanders, first sergeants and S1 liasion to coordinate team development activities and trainings.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for Family Readiness and OPSEC meetings.
02/2014 to 05/2016
Home Care Provider Veterans Employment City, STATE,
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Supervised daily activities and provided assistance when needed.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Conferred with PCP to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
03/2008 to 10/2013
Aerospace Medical Technician United States Air Force City, STATE,
  • Educated patients about treatments, medications and home care for conditions.
  • Regulated patient movement on fixed wing aircraft
  • Assessed employee work and improved performance with [Type] and [Type] approaches.
  • Organized ongoing maintenance schedules to boost system performance.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Collected and safely handled specimens for laboratory tests.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Trained 20 EMTs in basic life support skills, including cardiopulmonary resuscitation, oxygen therapy, wound care, patient history elicitation and splinting.
  • Communicated with lucid patients to gather incident and medical history information.
  • Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring.
Expected in 2003
High School Diploma:
Waipahu High School - Waipahu, HI
Expected in 11/2014
Associate of Science: Human Resources Management
Vista College - El Paso, TX
Expected in
No Degree: Aerospace Medical Nursing
United States Air Force - Lackland AFB,

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Resume Overview

School Attended

  • Waipahu High School
  • Vista College
  • United States Air Force

Job Titles Held:

  • Assistant Manager
  • Family Readiness Group Leader
  • Home Care Provider
  • Aerospace Medical Technician


  • High School Diploma
  • Associate of Science
  • No Degree

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