LiveCareer-Resume

assistant manager resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I'm a very hands on, outgoing, and bubbly person. Every job i have had i have always put my all into. I love to help people in anyway which is one of the main reasons i was going into nursing school and i work with adults and children with disabilities. I have years experience in not only retail and sales, but with hands on care for people of all ages. I work very well independently but also love working with a team. Every job i've had i have been promoted within six months and have always been praised about my work ethic. :)

Skills
  • Leadership
  • Friendly, positive attitude
  • People skills
  • Community activities
  • First aid and safety
  • Client documentation
  • Records management
  • Compassionate client care
  • Behavior redirection
  • Administrative support specialist
  • Active listening
  • Meal preparation
  • Cash management experience
  • Medication administration
  • Housekeeping
  • Wound care
  • Proper phone etiquette
  • Coordination skills
  • Project management
  • Staff development
  • Lead generation
  • Issue and conflict resolution
Education and Training
Suffolk County Community College Selden, NY Expected in : - GPA :
  • Major in Nursing. Going to Ultrasound school next semester
Commack High School Commack, Expected in 06/2016 High School Diploma : - GPA :
Experience
Fourteen Foods - Assistant Manager
Brownstown, IN, 05/2020 - Current
  • Taking care of six individuals with disabilities in a group home.
  • Planned and prepared workflow schedules, delegating tasks for team.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • File paperwork and do fiances over phone and computer.
  • Give out medications.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Hire and training staff.
Transunion - Manager
SD, State, 02/2016 - 04/2020
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Recruited and hired qualified candidates to fill open positions.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
Holiday Retirement - Waitress
Fort Smith, AR, 03/2014 - 02/2016
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Increased sales of high margin menu items through effective upselling.

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Resume Overview

School Attended

  • Suffolk County Community College
  • Commack High School

Job Titles Held:

  • Assistant Manager
  • Manager
  • Waitress

Degrees

  • Some College (No Degree)
  • High School Diploma

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