Assistant Manager Resume Example Company Name

ASSISTANT MANAGER

Professional Summary

Enthusiastic soon to be Dental Assistant, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of cleaning and flossing and training in Dental Assistance. Motivated to learn, grow and excel in Dentistry.

Skills

Training
Staff Management

Employee scheduling

Work History

Assistant Manager, 09/2020 to 03/2021
Company Name – City, State

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Monitored security and handled incidents calmly.
Helped with planning schedules and delegating assignments to meet coverage and service demands.

Assistant Manager, 10/2019 to 06/2020
Company Name – City, State

Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Reduced financial discrepancies Number% by monitoring monetary transactions, including credit card sales and deposits.
Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Monitored security and handled incidents calmly.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Completed Timeframe inventory counts to verify stock levels, address discrepancies and forecast future needs.

Bookseller, 09/2018 to 05/2019
Company Name – City, State

Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Applied interpersonal and communication skills to establish selling relationship with customers.
Supported efficient and timely replenishment of sales floor merchandise.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Processed information and merchandise through POS register system.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Provided exceptional services and pleasant shopping experiences to retail customers.
Assisted customers by answering questions and fulfilling requests.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Checked prices for customers and processed items sold by scanning barcodes.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Prioritized helping customers over completing other routine tasks in store.

Shift Leader, 11/2014 to 02/2018
Company Name – City, State

Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Alerted customers to upcoming sales events and promotions.
Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
Revitalized Type area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
Oversaw talented team of NumberJob titles by actively communicating project information, remedying issues and delivering positive feedback.
Enforced company policies and regulations with employees.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
Created incentive programs and contests to support and award top performers.
Monitored employee actions for effective safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Analyzed equipment breakdowns using various troubleshooting methods.
Decreased necessary training time by Number% by updating training program.
Trained new employees and delegated daily tasks and responsibilities.
Mentored newly hired employees on Type equipment and Task and developed training manual for all Job titles to use for reference purposes.
Oversaw day-to-day activities of Number employees in Type establishment, fostering inspiring atmosphere to optimize employee experiences.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Maintained safe working environment by observing safety procedures, policies and regulations.
Completed Timeframe performance valuations to identify weakness and develop improvement strategies.
Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Coached team members in techniques necessary to complete job tasks.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Midwest Technical Institute - City, State

High School Diploma: General Education, 05/2017
Jacksonville High School - City

Resume Overview

School Attended

Midwest Technical Institute
Jacksonville High School

Job Titles Held:

Assistant Manager
Bookseller
Shift Leader

Degrees

High School Diploma : General Education , 05/2017

Assistant Manager Resume Example

Resume Score: 80%

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