assistant manager resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Skills
Scheduling and Coordinating
Transaction Monitoring
Directing Team Members
Sales Strategies
Project Management
Corporate Social Responsibility
Performance Tracking and Evaluations
Advertising Techniques
Cost Management
Financial Statements
Financial Forecasting
Financial Management
Sales Monitoring
Graphic Design
Accounting Techniques
Managing Multiple Priorities
Business Management Principles
Greet Guests
Recruiting and Interviewing
Employee Coaching and Motivation
Sales Activities
Fire Safety Regulations
Managing Operations and Efficiency
Health and Safety Regulations
Product and Service Knowledge
Customer Service
Administration and Reporting
Project Proposals
Quality Standards
Information Confidentiality
Shift Coverage
Timelines and Milestones
Payroll Preparation
Cycle Count Audits
Retail Knowledge
Waste Management
Food Safety and Quality
Business Process Modeling
Maximizing Profitability
Orientating and Training
Store Opening and Closing Procedures
Organizational Policies
High-Volume Dining
Promotional Campaigns
Overseeing Employees
Data Protection
Business Intelligence
Cash Deposits and Receipts
Strategic Planning
Customer Relationship Management
Hiring and Developing
Call Forwarding
Accounts Payable and Accounts Receivable
Law Enforcement
Legal Research
Data Collation
Statistics
Accounting
Photography
Economics
Reporting
Spelling
Communication
Work History
Assistant Manager, 03/2021 to 12/2021 Central Bbq – Memphis, TN,
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Directed promotion and brand loyalty efforts to build direct relationships with customers.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Monitored security to protect employees, customers and property.
Introduced new products or services, increased marketing activities and improved customer service to drive sales.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Strengthened operational efficiency to remain cost-effective while maintaining quality service.
Compiled financial data to comply with budget.
Reduced financial discrepancies to minimize threats to health and productivity of business.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Developed strategy to increase sales and drive profits.
Assisted in organizing and overseeing assignments to drive operational excellence.
Recognized staff for contributions to company success to foster engagement and increase productivity.
Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Cleaner, 03/2015 to 08/2021 Spokane Public Transportation – Spokane, WA,
Handled equipment, chemicals and materials properly and with caution.
Used time management and efficient cleaning methods to meet deadlines.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Emptied trashcans and transported waste to collection areas.
Worked alongside other cleaners to complete jobs in corporate office buildings.
Organized and used industrial cleaning products following strict safety procedures.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Worked on cleaning team to service hotels, offices and other commercial buildings.
Maintained floor cleaning and waxing equipment.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Applied insecticides and released fumigants to guard against insect and rodent infestations.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Used power scrubbing and waxing machines to scrub and polish floors.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Responded immediately to calls from personnel to clean up spills and wet floors.
Used organic-based chemicals to disinfect floors, counters and furniture.
Supervised supplies in inventory and submitted reorder requests.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Ordered new cleaning supplies for upcoming jobs.
Delivered quality customer service to address urgent needs and cleaning requests.
Operated industrial washing machines and dishwashers to clean linens and dishware.
Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
CNA, 07/2012 to 12/2019 Mainegeneral Health – Manchester, ME,
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Obtained client medical history, medication information, symptoms and allergies.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Facilitated personal hygiene management, feeding and ambulation.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Maintained best-in-class standards for individualized care in Number-bed unit by continuously checking in with patients and families and quickly providing care.
Transported patients between rooms and appointments or testing locations.
Checked supply availability and laid out instruments for Type patient rooms.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
CNA: Nursing, Expected in 05/2012 to Sauk Valley Community College - Dixon, IL GPA:
Diploma: N/A, Expected in 12/2011 to Grant Community High School - Fox Lake, IL, GPA:
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